Express Service Advisor - Subaru

Ciocca Automotive; Allentown (Lehigh County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO and holidays

Air-conditioned shops

401(K) retirement plan with company

Insurance program: medical, dental, Rx

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Subaru of Allentown is seeking an energetic express service advisor to join our growing team. You will schedule express service, explain estimates, and help customers find the right solutions while upholding our high satisfaction standards.

This full-time position includes Saturdays, PTO, holidays, a 401(k) with company matching, and a comprehensive insurance program. We offer air-conditioned shops and opportunities for advancement within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Schedules express service appointments.
• Refers to service history, inspects vehicles, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time.
• Maintains high customer satisfaction standards.

Skills

Customer service

Sales experience

Communication

Job description

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive express service advisor to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Allentown, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive express service advisor to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Allentown, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Schedules express service appointments.
• Refers to service history, inspects vehicles, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time.
• Maintains high customer satisfaction standards.

What We Offer

• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash

At Ciocca Subaru of Allentown, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.