Express Service Advisor - Subaru

Pritz Auto Body, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO & Holidays

Air-conditioned shop

401K plan

Top insurance program

Career advancement

Employee discounts

Job summary

Ciocca Subaru of Philadelphia is seeking an energetic, motivated Express Service Advisor to join our growing team. You will schedule express service, reference service history, inspect vehicles, and accurately estimate labor and parts costs.

The role emphasizes customer satisfaction and clear communication with customers about changes in estimates and timelines. We offer a team environment, air-conditioned shops, a 401(k) with company matching, comprehensive insurance, and opportunities for

Qualifications

• Demonstrated success in service and sales with customers.
• Proven track record of delivering high customer satisfaction.
• Valid driver's license and clean driving record.

Responsibilities

• Schedules express service appointments and greets customers.
• Reviews service history, inspects vehicles, and suggests needed work.
• Prepares accurate written estimates for labor and parts.
• Monitors repair progress and notifies customers of changes.
• Maintains high customer satisfaction standards.

Skills

Customer service

Sales experience

Communication

Education

High school diploma

Job description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive express service advisor to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Philadelphia, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities:

• Schedules express service appointments.
• Refers to service history, inspects vehicles, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time.
• Maintains high customer satisfaction standards.

What we offer:

• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash

At Ciocca Subaru of Philadelphia, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.