Automotive Service Advisor — Commission + Benefits

Pritz Auto Body, Inc.; Allentown (Lehigh County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

PTO

Holidays

Air-conditioned shops

401(k) with company matching

Medical, dental, prescription and视on

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Subaru of Allentown is seeking an energetic and motivated automotive service advisor to join our growing team. You will oversee the service lane, provide concierge support for owner inquiries, and ensure technicians time is efficiently allocated.

The role offers commission-based pay with potential $60,000–$85,000 annually, full-time schedule including some Saturdays, PTO and holidays, 401(k) with company matching, comprehensive insurance, and opportunities for advancement within the

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service and sales track record

Customer satisfaction results

Valid driver's license

Job description

Ciocca Subaru of Allentown is seeking an energetic and motivated automotive service advisor to join our growing team. You will oversee the service lane, provide concierge support for owner inquiries, and ensure technicians time is efficiently allocated.

The role offers commission-based pay with potential $60,000–$85,000 annually, full-time schedule including some Saturdays, PTO and holidays, 401(k) with company matching, comprehensive insurance, and opportunities for advancement within the