Express Service Advisor at Kings Volkswagen

kdg; Kentucky; On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Great compensation

Medical plans

Paid time off

Paid holidays

Life insurance

401(k) plan

Employee discounts

Job summary

Kings Volkswagen is seeking an Express Service Advisor for our quick-lube lane at Kings Automall. You will greet customers, manage the flow of express services, and ensure efficient, friendly service for oil changes and basic maintenance.

We offer a fast-paced environment with growth potential, a 5-day schedule including Saturdays, and opportunities for advancement across the group.

Qualifications

• At least 2 years of recent customer service experience.
• Computer literate to work in CDK daily with training.
• High school graduate; college a plus.
• Satisfactory employment references.
• Pass background check.

Responsibilities

• Greet customers and manage express service flow.
• Ensure quick turnaround for basic services (oil changes, filters, bulbs, tire rotations).
• Maintain friendly, energetic service in a high-paced lane.
• Assist with basic shop duties as needed.

Skills

Customer service

Multitasking

Computer literacy

Education

High school diploma

College preferred

Tools

CDK Software

Job description

AUTOMOTIVE EXPRESS QUICK LANE SERVICE ADVISOR

Great career path into our Service Department!

KINGS VOLKSWAGEN

9570 Kings Automall Rd., Cincinnati, OH 45249

Conveniently located off I-71 at Fields-Ertel Rd. exit #19 in the popular Kings Automall!

Kings Volkswagen has a need for an Express Service Advisor in our express lube quick service lane! The Express Service Advisor must be energetic, have a friendly, approachable personality, able to multi-task in a high-paced setting, be computer literate, and have a neat and clean appearance. This position will ensure the customer is in and out in a short time for basic services such as oil changes, some filters, bulbs, and tire rotations. Based on performance, this position has the potential to lead to future advancement in service. The focus is efficiency and customer satisfaction. Schedule is a 5-day work week including Saturdays (8:30 AM to 2:30 PM).

This position offers income opportunities not found in most other industries.

Qualifications:

• At least 2 years of recent customer service experience
• Computer literate to work in CDK daily with training
• High school graduate; college a plus
• Satisfactory employment references
• Pass background check

Why Kings Volkswagen?

• Great compensation plan!
• Enjoyable working environment
• Medical, dental, and vision plans
• Paid time off, paid holidays
• Paid life insurance, 401(k) retirement plan
• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!
• Part of reputable Kenwood Dealer Group
• Potential opportunity for future advancement across company

Must be 18 or older. Equal Opportunity Employer