Automotive Service Advisor at Beechmont Volkswagen

Kenwood Dealer Group; Beechview Estates (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

Employee discounts on vehicles

On-the-job training

Paid time off

Job summary

Beechmont Volkswagen in Cincinnati, OH is hiring a Service Advisor to connect customers with expert vehicle care. You’ll greet customers, explain services, and coordinate with technicians to keep repairs moving smoothly.

No experience? No problem—we offer full training, a supportive team, competitive pay with bonuses, and opportunities to move up within the Kenwood Dealer Group.

Qualifications

• Greet customers and guide them through the service process.
• Clearly explain recommended services and repairs.
• Work with technicians to ensure smooth service workflow.
• Schedule appointments and answer service-related questions.
• Maintain accurate records in the CDK system (training provided).
• Must pass a background check.

Responsibilities

• Greet customers and guide them through the service process.
• Clearly explain recommended services and repairs.
• Work with technicians to ensure smooth service workflow.
• Schedule appointments and answer service-related questions.
• Maintain accurate records in the CDK system (training provided).
• Ensure every customer leaves confident and satisfied.

Skills

Communication skills

Multitasking

Customer service

Basic computer skills

Education

High school diploma or equivalent

Tools

CDK system

Job description

Automotive Service Advisor at Beechmont Volkswagen

Beechmont Volkswagen
8057 Beechmont Ave., Cincinnati, OH 45255
(Conveniently located at the Nagel intersection near Five Mile or just off I-275)

Launch Your Career in Automotive Customer Service

Ready for a fast-paced, people-first role with serious earning potential? Beechmont Volkswagen is hiring a Service Advisor—a key position that connects customers with expert vehicle care.

This isn’t your average desk job. You’ll be part of a high-energy service team, helping customers both in person and over the phone, recommending services, managing repairs, and creating great experiences from start to finish. No experience? No problem! We provide full training for motivated, detail-oriented individuals with great communication skills.

What You’ll Do:

• Greet customers and guide them through the service process
• Clearly explain recommended services and repairs
• Work with technicians to ensure smooth service workflow
• Schedule appointments and answer service-related questions
• Maintain accurate records in the CDK system (training provided)
• Ensure every customer leaves confident and satisfied

What You Bring:

• Great communication skills and a friendly, professional attitude
• Ability to multitask and stay cool under pressure
• Basic computer skills; we’ll train you on our systems
• High school diploma or equivalent; college is a plus
• Willingness to learn and grow
• Solid work history and references
• Must pass a background check

Why You’ll Love It Here:

• Excellent compensation and bonus opportunities
• Supportive management and upbeat team culture
• Part of the Kenwood Dealer Group—one of the most respected automotive groups in the region
• Real opportunity to move up within the dealership or across our network

Full-Time Benefits Include:

• Medical, dental, and vision insurance
• Paid time off & paid holidays
• Paid life insurance
• Employee discounts on vehicles, services, and repairs
• Employee retention bonus
• On-the-job training and professional development

Must be 18 or older. Equal Opportunity Employer.
Start your next chapter with Beechmont Volkswagen—where careers take off!