Automotive Service Advisor at Beechmont Volkswagen

kdg; Kentucky; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

No weekends

Bonus opportunities

Medical, dental, and vision insurance

Paid time off and holidays

Employee discounts

Job summary

Beechmont Volkswagen is hiring an Automotive Service Advisor in Cincinnati, OH. This full-time role offers a fast-paced, people-first environment with opportunities to start without prior experience, thanks to full training provided.

You will greet customers, explain services, coordinate with technicians, and manage appointments while delivering exceptional service and a positive customer experience.

Qualifications

• Basic customer service skills and professional demeanor.
• Willingness to learn and grow within the role.
• Strong communication and organizational abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and guide them through the service process.
• Clearly explain recommended services and repairs.
• Collaborate with technicians to ensure smooth workflow.
• Schedule appointments and answer service-related questions.

Skills

Communication

Multitasking

Customer service

Learning mindset

Education

High school diploma or equivalent

College degree a plus

Job description

Automotive Service Advisor

Full-Time | No Weekends | Career Growth + Competitive Pay

Beechmont Volkswagen
8057 Beechmont Ave., Cincinnati, OH 45255
(Conveniently located at the Nagel intersection near Five Mile or just off I-275)

Launch Your Career in Automotive Customer Service

Ready for a fast-paced, people-first role with serious earning potential? Beechmont Volkswagen is hiring a Service Advisor—a key position that connects customers with expert vehicle care.

This isn’t your average desk job. You’ll be part of a high-energy service team, helping customers both in person and over the phone, recommending services, managing repairs, and creating great experiences from start to finish. No experience? No problem! We provide full training for motivated, detail-oriented individuals with great communication skills.

What You’ll Do:

• Greet customers and guide them through the service process


• Clearly explain recommended services and repairs


• Work with technicians to ensure smooth service workflow


• Schedule appointments and answer service-related questions


• Maintain accurate records in the CDK system (training provided)


• Ensure every customer leaves confident and satisfied

What You Bring:

• Great communication skills and a friendly, professional attitude


• Ability to multitask and stay cool under pressure


• Basic computer skills; we’ll train you on our systems


• High school diploma or equivalent; college is a plus


• Willingness to learn and grow


• Solid work history and references


• Must pass a background check

Why You’ll Love It Here:

• No weekends – enjoy your work-life balance


• Excellent compensation and bonus opportunities


• Supportive management and upbeat team culture


• Part of the Kenwood Dealer Group—one of the most respected automotive groups in the region


• Real opportunity to move up within the dealership or across our network

Full-Time Benefits Include:

• Medical, dental, and vision insurance


• Paid time off & paid holidays


• Paid life insurance


• 401(k) retirement plan


• Employee discounts on vehicles, services, and repairs


• Employee retention bonus


• On-the-job training and professional development

Must be 18 or older. Equal Opportunity Employer.
Start your next chapter with Beechmont Volkswagen—where careers take off!