Express Service Advisor

Iwantamini; Glenview (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness: Medical, Dental, Vision

401(k) plan

Paid Personal Time Off (PTO)

Employee vehicle purchase plans

Product discounts

Job summary

Iwantamini is seeking a Service Advisor in Glenview, Illinois, to enhance customer experience in the service lane. This position involves greeting customers, coordinating services, and providing transparent communication throughout the repair process.

No automotive experience is necessary as full training will be provided. The ideal candidate is friendly, organized, and possesses excellent communication skills. Employees enjoy competitive pay, health benefits, and a family-oriented work culture.

Join us to turn your customer service skills into a rewarding career!

Qualifications

• An organized, friendly personality with fantastic communication skills.
• Professional appearance and strong time management habits.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Greet owners on the drive line and provide concierge-level support.
• Explain the repair process to vehicle owners clearly.
• Manage technician schedules to maximize daily shop capacity.

Skills

Customer service skills

Communication skills

Time management

Organizational skills

Job description

Service Advisor – Fields Chrysler Jeep Dodge Ram Glenview

Turn your customer service skills into a lucrative career.

Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits.

No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service.

Compensation & Benefits

• Pay: $60,000 - $70,000 / year (Depending on Experience)
• Health & Wellness: Medical, Dental, Vision, and Health/Wellness programs
• Financial Security: 401(k) plan and Paid Basic Life Insurance
• Disability Coverage: Short-term and Long-term disability options
• Time Off: Paid Personal Time Off (PTO)
• Perks: Saturday lunches, employee vehicle purchase plans, and product discounts
• Culture: Family-owned and operated with clear internal growth opportunities

Key Responsibilities

• Customer Champion: Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone.
• Communication Link: Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience.
• Workflow Coordinator: Manage technician schedules to efficiently distribute work and maximize daily shop capacity.

What We Are Looking For

• People Skills: An organized, friendly personality with fantastic communication skills.
• Professionalism: A well-groomed personal appearance and strong time management habits.
• Background Requirements: A valid driver's license with an acceptable driving record.
• Screening: Willingness to submit to a routine pre-employment background check.