Express Lube Consultant

Bergstrom Auto; Green Bay (WI); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Disability insurance

Life insurance

Paid time off

401(k) with company match

Paid holidays

Wellness program

Free team clinic

Health coach

Employee assistance program

Referral program

Career development

Job summary

Bergstrom Cadillac Buick GMC of Green Bay is seeking an Express Lube Service Consultant to greet guests, assess maintenance needs, and coordinate service with technicians. This full-time role offers a structured schedule and opportunity for bonuses based on performance. The ideal candidate embraces top-tier guest service, clear communication, and organization in a fast-paced environment.

Automotive knowledge is a plus, and training is provided. Valid driver's license required.

Qualifications

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of automotive maintenance is a plus but not required; training is provided.
• Valid driver’s license and a clean driving record.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Ensure an outstanding guest experience by addressing any questions or concerns.
• Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.

Skills

Guest service

Communication

Multitasking

Automotive knowledge

Driver's license

Job description

Job Details

Job Location: Green Bay Cadillac Buick GMC - Green Bay, WI 54303
Position Type: Full Time

Express Lube Service Consultant

Bergstrom Cadillac Buick GMC of Green Bay

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

What You'll Do

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Ensure an outstanding guest experience by addressing any questions or concerns.
• Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.

Schedule: Monday-Friday 9:00am to 6:00pm / rotating Saturdays 8:00am to 5:00pm (get a week day off when working Saturday)

Annual pay averaging $50,000+ year based on $17.00/hour plus a monthly performance based bonuses.

What We're Looking For

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of automotive maintenance is a plus but not required; training is provided.
• Valid driver’s license and a clean driving record.

Our Commitment to You

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts: Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance: Paid holidays (for full-time team members)
• Wellness Support:

• Wellness Program
• Free Team Member Clinic
• Access to a Free Health Coach
• Employee Assistance Program

• Team Recognition: Employee Referral Program
• Career Development: Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!

Join Wisconsin’s Largest and Most Award-Winning Automotive Group!

Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.

Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.

At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.

Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!