Express Lube Manager

Bergstrom Auto; Green Bay (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision

Short and Long Term Disability

Life Insurance

Two weeks PTO

401(k) with company match

Paid holidays

Wellness program

Job summary

Bergstrom Ford of Green Bay is seeking an Express Lube Manager to lead the daily operations of the express lube department and coach a team of technicians. You will drive efficiency, guest service, and profitability while maintaining safety and quality standards.

The role requires strong leadership, clear communication, and experience in automotive service. Schedule is Monday–Friday with hours around 7:00am to 5:30pm; salary ranges from $42,000 to $55,000 per year based on experience.

Qualifications

• Previous management experience in automotive service or express lube preferred.
• Strong leadership and team-building skills.
• Punctuality is a must.
• Excellent communication and problem-solving abilities.
• Knowledge of express lube operations (oil changes, tire rotations, basic maintenance).
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage daily operations of the express lube department, ensuring smooth workflow.
• Lead, coach, and motivate a team of technicians to meet performance goals.
• Maintain high standards for guest service and positive guest experiences.
• Monitor and manage department performance metrics (productivity, efficiency, profitability).
• Oversee scheduling, training, and team development.
• Maintain inventory levels of parts, fluids, and supplies.
• Ensure safety standards and company policies are followed.
• Collaborate with service advisors and other departments for seamless service.
• Handle guest concerns promptly and professionally.

Skills

Leadership

Team management

Communication

Problem-solving

Multitasking

Express lube operations

Automotive software

Driver's license

Tools

Automotive software systems

Job description

Job Location: Green Bay Ford - Green Bay, WI 54304

Position Type: Full Time

Express Lube Manager

Bergstrom Ford of Green Bay

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

What You'll Do

• Manage daily operations of the express lube department, ensuring a smooth and efficient workflow.
• Lead, coach, and motivate a team of technicians to meet and exceed performance goals.
• Maintain high standards for guest service, ensuring every guest leaves with a positive experience.
• Monitor and manage department performance metrics, including productivity, efficiency, and profitability.
• Oversee scheduling, training, and team member development.
• Maintain inventory levels of parts, fluids, and other necessary supplies.
• Ensure compliance with safety standards and company policies.
• Collaborate with service advisors and other departments to provide seamless service.
• Handle guest concerns promptly and professionally.

Schedule: Monday-Friday (hours can vary between 7:00am - 5:30pm / 40 hours/wk)

Pay: $42,000 - $55,000 per year based on experience

What We\'re Looking For

• Previous management experience in an automotive service or express lube environment preferred.
• Strong leadership and team-building skills.
• Punctuality is a must.
• Excellent communication and problem-solving abilities.
• Knowledge of express lube operations, including oil changes, tire rotations, and basic vehicle maintenance.
• Ability to multitask in a fast-paced environment.
• Proficiency in automotive software and systems is a plus.
• Valid driver’s license and a clean driving record.

Our Commitment to You

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here\'s what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts: Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance: Paid holidays (for full-time team members)
• Wellness Support:
• Wellness Program
• Free Team Member Clinic
• Access to a Free Health Coach
• Employee Assistance Program

Team Recognition: Employee Referral Program

Career Development: Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!

Join Wisconsin’s Largest and Most Award-Winning Automotive Group!

Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.

Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.

At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.

Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!