Express Car Wash Guest Experience Associate

GATE Express Carwash; Jacksonville (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Short-Term Disability

Long-Term Disability

3 AFLAC Choices

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursement

Job summary

GATE Express Wash in Jacksonville, FL is seeking a customer-focused team member to operate the car wash and assist guests. You will guide vehicles through the wash, maintain a clean facility, and learn basic equipment maintenance as part of a fast-paced team.

We value reliability, safety, and helpful service, with opportunities for growth. A benefits package includes medical/dental/vision insurance, 401k, paid vacation, bonuses, and tuition reimbursement.

Qualifications

• Must be at least 16 years old.
• Pre-employment drug screening and background check required.
• Flexible schedule including weekends, holidays and split shifts.
• Must speak/read/write/understand English well.
• Detail-oriented with strong organizational skills.
• Able to operate a computer.
• Able to stand for extended periods.
• Able to lift up to 50 pounds.
• Able to bend, kneel, stoop, and reach.
• Adequate strength, balance, and coordination for essential functions.
• Work indoors and outdoors in varying weather.

Responsibilities

• Arrive on time in proper uniform, with safety goggles and non-slip shoes.
• Maintain cleanliness and organization of the facility and restrooms.
• Provide excellent customer service with prompt assistance to guests.
• Facilitate fast vehicle processing by following proper wash procedures.
• Guide guests using clear hand signals and loading signs.
• Review directions with each guest and acknowledge when ready to start wash.
• Operate Express Wash kiosks, credit card machines, and POS.
• Learn basic maintenance and minor repairs on car wash equipment.
• Perform vehicle detailing services as trained and directed.
• Stock supplies and manage storage areas; report hazards and ensure safety.

Skills

Customer service

Communication skills

Attention to detail

Flexible schedule

English proficiency

Safety awareness

POS systems

Computer skills

Tools

POS systems

Computer skills

Job description

GATE Express Wash in Jacksonville, FL is seeking a customer-focused team member to operate the car wash and assist guests. You will guide vehicles through the wash, maintain a clean facility, and learn basic equipment maintenance as part of a fast-paced team.

We value reliability, safety, and helpful service, with opportunities for growth. A benefits package includes medical/dental/vision insurance, 401k, paid vacation, bonuses, and tuition reimbursement.