Express Car Wash Guest Experience Specialist

GATE Express Carwash; Saint Augustine (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Short-Term Disability

Long-Term Disability

3 AFLAC Choices

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursement

Job summary

GATE Express Wash in Saint Augustine, FL is seeking a friendly, high-energy associate to support Express Wash operations and ensure a safe, efficient vehicle flow through the car wash.

You will greet guests, answer questions, maintain cleanliness, operate kiosks and POS, assist with detailing and basic equipment maintenance, and help deliver a fast, positive guest experience in a busy, outdoor-indoor environment.

Qualifications

• Minimum 16 years old.
• Willing to complete pre-employment drug screening and background check.
• Able to work a flexible schedule, including weekends, holidays, and split shifts.
• Ability to speak, read, write, and comprehend English sufficiently to communicate with staff.
• Detail-oriented with strong organizational skills.
• Able to operate a computer.
• Able to stand for extended periods.
• Able to lift up to 50 pounds.
• Able to bend, kneel, stoop, and reach (including overhead).
• Able to work indoors and outdoors and tolerate weather changes.

Responsibilities

• Provide excellent customer service and assist guests promptly and cheerfully.
• Facilitate fast vehicle processing through the car wash following established procedures.
• Maintain high level of cleanliness and organization at the facility.
• Operate Express Wash kiosks, credit card machines, and POS.
• Perform basic vehicle detailing as trained.

Skills

Customer service

Communication

Teamwork

Safety awareness

Tools

POS systems

Kiosk operation

Job description

GATE Express Wash in Saint Augustine, FL is seeking a friendly, high-energy associate to support Express Wash operations and ensure a safe, efficient vehicle flow through the car wash.

You will greet guests, answer questions, maintain cleanliness, operate kiosks and POS, assist with detailing and basic equipment maintenance, and help deliver a fast, positive guest experience in a busy, outdoor-indoor environment.