Express Car Wash Customer Care Specialist

GATE Express Carwash; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Short-Term Disability

Long-Term Disability

3 AFLAC Choices

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursement

Job summary

GATE Express Wash in Jacksonville, FL seeks a high-energy associate to ensure top-notch customer service while guiding vehicles through the wash process. You will maintain a clean, safe facility and assist guests with questions or requests.

The role emphasizes safety, reliability, and effective teamwork in a fast-paced environment, with opportunities for growth and development within the team.

Qualifications

• Must be 16 years or older.
• Must pass pre-employment drug screen and background check.
• Able to work a flexible schedule including weekends and holidays.
• Must communicate effectively in English (reading, writing, speaking).
• Must be detail-oriented and well organized.
• Must be able to operate a computer.
• Able to stand for extended periods.

Responsibilities

• Oversee a fast and smooth vehicle processing through the car wash.
• Provide excellent customer service and assist guests with questions or requests.
• Maintain cleanliness and organization of the facility, including restrooms and floors.
• Follow safety procedures and handle chemicals properly.
• Learn and perform car wash equipment operation and basic maintenance.

Skills

Customer service

English proficiency

Attention to detail

Safety awareness

Teamwork

Job description

GATE Express Wash in Jacksonville, FL seeks a high-energy associate to ensure top-notch customer service while guiding vehicles through the wash process. You will maintain a clean, safe facility and assist guests with questions or requests.

The role emphasizes safety, reliability, and effective teamwork in a fast-paced environment, with opportunities for growth and development within the team.