Export Trading Assistant

Hawkeye-Gold-LLC; Ankeny (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Hawkeye Gold LLC is seeking a detail-oriented export documentation specialist to prepare required invoices and export documents for container shipments. You will work directly with customers to obtain approvals of drafts and resolve questions, ensuring accurate paperwork and timely processing.

Responsibilities include coordinating with steamship lines, creating shipping plans, processing supplier invoices, and maintaining compliant records.

Qualifications

• Associates/Bachelor’s degree desired; agriculture and/or business background preferred.
• Agricultural and/or container experience is a plus.
• High level of detail, multi-tasking, and problem solving.
• Strong customer service commitment and good communication/negotiation skills.
• Ability to analyze and interpret technical procedures.

Responsibilities

• Prepare invoices and export documentation for each booking and send via email/FedEx to customer.
• Communicate with customers to obtain approval of draft documents and answer questions.
• Coordinate with steamship lines to resolve issues with OBLs, bookings, SI and invoices.
• Create shipping plans and contract applications with traders and team.
• Process supplier invoices for inventory or direct shipment to a customer.
• Process A/P payments via ACH/Wire/Check.
• Keep accurate files in shared drives and email boxes.
• Ensure internal and external compliance requirements are followed.
• Provide ideas for continuous process improvement.
• Support a culture of safety and teamwork.

Skills

Attention to detail

Organizational skills

Communication skills

Negotiation skills

Customer service

Education

Associates or Bachelor's degree

Tools

Microsoft Office

Job description

Company Overview

At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.

Job Summary

At Hawkeye Gold, you will be part of the team that works directly with our customers to prepare required export documentation for shipment of commodities via container. The successful candidate is a team focused and detail-oriented person with advanced organizational skills who enjoys making sure documents are accurate and transactions are processed properly.

Essential Duties and Responsibilities

• Prepare invoices and all required export documentation for each booking and send via email/FedEx to customer
• Communicate with customers via email to obtain approval of draft documents and answer any questions
• Communicate with steamship lines (SSL’s) to resolve issues with OBL’s/bookings/SI and invoices via email and phone
• Work with trader and other team members to create shipping plans and contract applications
• Process invoices from suppliers for the product purchased into inventory or direct shipped to a customer
• Process A/P for payment via ACH/Wire/Check
• Keep accurate and organized files in a common shared drive or shared email boxes
• Ensure both internal and external compliance requirements are followed
• Be curious and provide ideas for continuous process improvement
• Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work.
• Other duties as assigned.

Requirements

Qualifications

• Associates/Bachelor’s degree desired; agriculture and/or business background preferred
• Agricultural and/or container experience is a plus
• High level of detail, multi-tasking, and problem solving
• Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
• Strong customer service commitment
• Ability to analyze and interpret technical procedures
• Strong working knowledge of Microsoft Office Applications

Physical Demands

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.
• Regular and predictable attendance in office or site location.
• Job may require occasional travel within the United States.