Export Operations Lead – LATAM & Canada

Brother USA; Bridgewater (MA); Hybrid; USD 37,195 - 45,460; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with employer match

Educational assistance program

Job summary

Brother International Corporation is seeking a Senior Specialist, Export to manage Latin America/Canada export orders, ensure timely shipments, and prepare documentation in SAP. The role emphasizes strong customer service, cross‑functional collaboration, and compliance with export controls.

The candidate should have 5+ years in international order management, SAP expertise, and knowledge of Incoterms, with Spanish and Portuguese preferred. This is a hybrid role with potential remote days.

Qualifications

• Minimum 5 years in international import/export or order management.
• Proficient in SAP Order Management Services Module.
• Strong knowledge of Incoterms and their application in Supply Chain.
• Fluent in Spanish and Portuguese preferred.

Responsibilities

• Process export orders for Latin America/Canada and prepare export documentation.
• Coordinate shipments with warehouses and forwarding agents; manage returns/adjustments.
• Provide timely customer updates and maintain strong stakeholder relationships.
• Generate reporting on key metrics and back-order statuses.
• Train and support export specialists; assist process improvements.

Skills

Spanish

Portuguese

Communication skills

Education

Associate's Degree in Business, Logistics, Supply Chain

High School Diploma

Tools

SAP

Incoterms

Job description

Brother International Corporation is seeking a Senior Specialist, Export to manage Latin America/Canada export orders, ensure timely shipments, and prepare documentation in SAP. The role emphasizes strong customer service, cross‑functional collaboration, and compliance with export controls.

The candidate should have 5+ years in international order management, SAP expertise, and knowledge of Incoterms, with Spanish and Portuguese preferred. This is a hybrid role with potential remote days.