Export Documentation Specialist

MSC Mediterranean Shipping Company SA; Metairie (LA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance: one-time annual salary

Long Term Disability Insurance

Paid Parental Leave

Business Travel Insurance

Flexible Spending Accounts

Subsidized MSC Partner Benefits

Job summary

MSC USA - New Orleans is seeking an Export Documentation Specialist to manage daily manifest deadlines, coordinate with Export Documentation and TMS teams, and ensure overseas transmissions comply with foreign customs regulations.

The role requires on-site work five days a week at the Metairie, LA office. Strong attention to detail, organization, and Excel proficiency are essential. Prior logistics or shipping experience is preferred.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Advanced English.
• Strong attention to details.
• Organized, efficient, and able to manage time effectively.
• Strong customer service mindset, focused, and responsive.
• Ability to work under tight deadlines.
• Great team player.
• Knowledge of MS Excel with the ability to learn new software.

Responsibilities

• Acts as main contact for MSC USA with other agencies and MSC Geneva for all manifest files.
• Provides accurate deadlines for manifests to be sent to Export documentation and TMS teams.
• Transmits manifests overseas to comply with overseas customs deadlines.
• Troubleshoots errors in manifests and manifest corrections.
• Updates sail dates for vessels to ensure correct shipped on board date is listed on the contract of carriage.
• Performs other duties as required.

Skills

Attention to detail

Organized

Customer service mindset

Ability to work under deadlines

Team player

MS Excel

Education

Bachelor’s degree or equivalent

Job description

Export Documentation Specialist

MSC USA - New Orleans

Looking for a career opportunity but have no experience?
At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary

Provides deadlines for the manifest to all internal departments daily to ensure completion of the manifest files. Ensures that all vessel manifests are transmitted overseas and that MSC complies with all foreign customs’ regulations and deadlines when transmitting the manifests overseas. Acts as the main contact for MSC USA with other agencies and MSC Geneva for all manifest files. Assists colleagues with DTX or manifest questions regarding errors and transmission of files.

The office is located at:3445 N. Causeway Blvd, Suite 400, Metairie, LA 70002

Key Responsibilities

• Works as a liaison between MSC Geneva, overseas MSC Agencies, Export Documentation, and other nationwide departments.
• Provides accurate deadlines for manifests to be sent to Export documentation and TMS teams.
• Transmits the manifests overseas to comply with overseas’ customs deadliness.
• Troubleshoots errors in manifests and manifest corrections.
• Updates all sail dates for vessels to ensure correct shipped on board date is listed on the contract of carriage.
• Performs other duties as required.

This role requires working on-site in the office for five days aweek, from Monday to Friday. There is no option for fully remote or hybrid workin this role, unless required off-site duties are being performed.

Qualifications & Key Competencies:

• Bachelor’s degree preferred or equivalent experience
• English: advanced
• Strong attention to details
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software

Preferred skills, experience, education

• Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.

What We Offer

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Parental Leave
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered inGeneva, Switzerland, is a global leader in transportation and logistics,privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’sleading container shipping lines, MSC has 675 offices across 155 countriesworldwide, with the MSC Group employing over 200,000 people. The company hasevolved from a one vessel operation into a globally respected business with afleet of 800 vessels that provides timely delivery of goods and services tocustomers of all industries and sizes. With access to an integrated network of road, rail,air, and sea transport resources which stretches across the globe, the companyprides itself on delivering global service with local knowledge. MSC’s shippingline sails on 300 trade routes and calls at 520 ports, carrying some 22.5million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.