Expo Specialist: Fast-Paced Kitchen & Service Support

Paycom - ATS; Shelby (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Ruby Tuesday in Shelby, NC is seeking an Expo to manage order flow and food coordination. You will use the Kitchen Display System to keep orders moving, ensure items are prepared to spec, and coordinate with service and heart-of-house teams for TueGo/Catering, dining room, and bar areas.

The role emphasizes guest-focused service, accuracy, and teamwork in a fast-paced restaurant environment. Shifts may include nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• No prior work experience required.
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations.
• Ability to operate a computer, phone and other office equipment.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Responsibilities

• Utilize the Kitchen Display System (KDS) effectively to maintain the flow of service, control cost/waste, and prepare items to spec and accommodate guest modifications.
• Ensure the highest quality preparation and presentation of food items; confirms hot food is hot and cold food is cold.
• Organize the table orders in the expo area according to the tickets.
• Complete specific side work and station maintenance.
• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift.
• Follow all safety and sanitation guidelines.
• Manage the preparation of all re-cooks and special-order requests, including allergen orders.
• Expedite the service of food for TueGo, Catering, dining room, and bar areas.
• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.
• Support the service team in a way as to create new and repeat business and avoid guest complaints.

Skills

Guest service

Attention to detail

Communication

Time management

Tools

KDS

Job description

Ruby Tuesday in Shelby, NC is seeking an Expo to manage order flow and food coordination. You will use the Kitchen Display System to keep orders moving, ensure items are prepared to spec, and coordinate with service and heart-of-house teams for TueGo/Catering, dining room, and bar areas.

The role emphasizes guest-focused service, accuracy, and teamwork in a fast-paced restaurant environment. Shifts may include nights, weekends, and holidays.