Expo - Big E's Sports Grill Downtown GR

Suburban Inns; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts

Paid time off

Insurance

Flexible schedule

Holiday pay

Volunteer time

Career growth

FMLA leave

EAP

Job summary

Big E's in Grand Rapids is seeking an Expo team member to handle all food preparation and guest service within a fast-paced environment. The role offers shifts from 2nd to potentially full-time, with competitive pay negotiable based on experience.

You will work on-site, following health standards and Suburban Inns’ policies, with opportunities for advancement and growth within the team.

Qualifications

• Ability to interpret information and perform arithmetic.
• High School Diploma or Equivalent; 1 year full-service restaurant experience.
• ServSafe Food and Allergen Certification preferred.
• Schedule varies including day/evening/night/holiday/weekend.
• On-site work; no travel to other Suburban Inns properties.

Responsibilities

• Greet guests warmly and make personal connections.
• Expedite items according to standardized recipes.
• Set up service units with required items.
• Serve items following portions and presentation standards.
• Notify Kitchen Manager of shortages.
• Maintain clean and sanitary work areas and equipment.
• Set up, maintain, and break down the Expo station.
• Follow health and safety regulations and Suburban Inns processes.
• Exhibit regular attendance and perform other duties as needed.

Skills

Food preparation

Guest service

Teamwork

Communication

Education

High School Diploma

Tools

POS system

Cash handling

Job description

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.Come join the best team in the Food and Beverage and the Hospitality Industries!

Expo

*Shifts: 2nd, part-time to full-time

* Wage: Competitive pay - negotiable based on experience

* Position canbe usedas a paid internship

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• 100% paid maternity/paternity or adoptionleave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As an Expo you would be responsible for preparing all food items, while following local health department standards, Suburban Inns’ Core Values, and Suburban Inns/Big E’s standards, as well as going above and beyond to ensure that guests are 100% satisfie

Essential Functions:

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Expedite all required items according to standardized recipes
• Set up service units with needed items
• Serve items in accordance with established portions and presentation standards
• Notify the Kitchen Manager or Manager on Duty of expected shortages
• Ensure that assigned work areas and equipment are clean and sanitary
• Set up, maintain, and break down Expo station
• Adhere to local health and safety regulations
• Follow all Suburban Inns processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Strong verbal communication and organization skills required.

Formal Education and Job-Related Experience: High School Diploma or Equivalent. Minimum 1-year full-service restaurant experience.

License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification preferred

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property

Uniform and Appearance Guidelines:

Uniform: Uniform shirt, hat and name tag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either chef pants, black slacks/dockers or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.

Appearance:

Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns’ business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.