Explore Shift Supervisor Roles

Idaho Youth Ranch; Boise (ID); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with employer match

Shift differentials for evenings and  

Employee discounts at Idaho Youth Farm

Paid training and professional growth

Employee Assistance Program (EAP)

Public Service Loan Forgiveness (PSLF)

Descrizione del lavoro

Idaho Youth Ranch is seeking a Shift Supervisor for the Residential Center in Boise. You will lead Youth Care Providers on your shift, remain actively present with youth, and shape the experience within your hours.

The role blends direct supervision with hands-on leadership across all shift activities. You’ll work 8-hour shifts (Days, Swing, Overnights), report to the Residential Manager, and coordinate with therapists and nurses to support trauma-informed residential care.

Competenze

• Must be 21 years of age or older.
• High school diploma or equivalent required; AA or bachelor's degree reduces experience requirement.
• Valid Idaho driver's license.
• Demonstrated ability to supervise and support staff in a direct care environment.
• Composure and sound judgment in acute or high‑stress situations.
• Familiarity with trauma-informed care principles and residential behavioral health settings.
• Strong documentation and communication skills.

Mansioni

• Lead the Youth Care Providers on your shift and oversee their real-time work.
• Serve as the primary operational point of contact during your shift and coordinate with the Residential Manager.
• Model trauma-informed care and maintain a calm, constructive presence during crises.
• Ensure proper protocols are followed and escalation pathways are activated when needed.
• Collaborate with clinical and nursing teams to support residents and residential goals.

Conoscenze

Staff supervision

Trauma-informed care

Documentation

Communication skills

Crisis management

Calm under pressure

Formazione

High school diploma or equivalent

AA or bachelor's degree reduces experience requirement

Descrizione del lavoro

As a Shift Supervisor at the Residential Center, you carry two responsibilities simultaneously: leading the Youth Care Providers on your shift and remaining a direct, active presence with the youth in your care. These aren't separate tracks. They're woven together across every shift.

You're the person YCPs look to when a situation escalates, when a decision needs to be made, or when the shift needs to be reoriented. You set the tone for how your team shows up, and through your team, you shape the experience of every youth in the building during your hours. That's a real responsibility, and it's one that experienced residential care workers are often ready for before they realize it.

You'll work the same 8-hour shift schedule as YCPs: Days, Swing, and Overnights. You report to the Residential Manager and serve as the primary operational point of contact during your shift.

Acute situations will occur and will reshape your shift. Your role in those moments is both operational, ensuring proper protocols are followed, staff are deployed correctly, and escalation pathways are activated when needed, and relational, modeling the kind of steady, trauma-informed response that de-escalates rather than inflames.

Start your next chapter

The Residential Center and Hays House are both hiring. Find your fit.

Wherever you work, this is what you’re signing up for

The Youth Care Providers You'll Supervise

Your primary leadership responsibility is the YCPs on your shift. You'll oversee their work in real time, support them when situations are difficult, hold them to Idaho Youth Ranch's standards of trauma-informed care, and play a meaningful role in their development as residential care workers.

The Residential Manager

You report to the Residential Manager, who provides operational and leadership oversight for the residential program. The Shift Supervisor role is the primary leadership layer between YCPs and the Residential Manager. You're the operational point of contact during your shift, and your Residential Manager is your escalation path for situations that exceed your authority or require broader organizational response.

The Clinical and Nursing Teams

Shift Supervisors work in close coordination with therapists, clinical supervisors, and nursing staff. Not as a clinical role, but as an operational partner who ensures the residential environment supports clinical goals.

The Youth

You remain actively involved with youth throughout your shift. Not at the distance of pure administration, but present in the milieu, available for direct interaction, and modeling the relational approach you expect from your team.

Why this step up is worth taking

Shift Supervisor is a genuine leadership role, not a YCP position with extra paperwork. Here's what makes it a meaningful career step for the right person.

• Direct supervisory responsibility that develops real leadership skills in a complex, high-stakes environment
• You stay close to the youth. This isn't a role that moves you behind a desk
• Rotating shifts mean your leadership spans the full life of the residential program, not just business hours
• Clear reporting structure with a Residential Manager who is invested in your growth
• A natural pathway for experienced YCPs ready for the next step without leaving residential care
• A setting where your judgment, steadiness, and example genuinely shape the experience of both staff and youth
• A mission-driven organization with 70 years of serving Idaho's most vulnerable youth

Schedule

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with 100% employer match up to 4%
• Shift differentials for evenings and overnights (confirm and specify)
• Employee discounts at Idaho Youth Ranch Thrift Stores
• Paid training and ongoing professional development
• Employee Assistance Program (EAP)
• Eligible employer for Public Service Loan Forgiveness (PSLF)

What we're looking for

Required Qualifications

• Must be 21 years of age or older
• High school diploma or equivalent required. AA or bachelor's degree reduces experience requirement
• Valid Idaho driver's license
• Demonstrated ability to supervise and support staff in a direct care environment
• Composure and sound judgment in acute or high-stress situations
• Familiarity with trauma-informed care principles and residential behavioral health settings
• Strong documentation and communication skills

Ready to lead?