Expert / Specialist, Payroll Tax and Services

Intuit, Inc.; Atlanta (GA); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Intuit, Inc. in Atlanta, GA seeks a Tax Processor 3 to independently resolve non-routine tax cases and serve as escalation for less experienced processors on matters requiring specialized regulatory knowledge.

The role supports accurate and timely tax compliance for millions of customers across Intuit platforms. You will collaborate with payroll operations, customer support, and compliance to resolve cases, maintain up-to-date knowledge of multi-state requirements, and contribute to process

Qualifications

• Proven ability to analyze and resolve non-routine tax issues
• Strong understanding of tax regulations and multi-jurisdictional compliance
• Excellent written and verbal communication with customers and stakeholders
• Ability to conduct independent research and apply regulatory knowledge
• Proficiency with tax and payroll systems and spreadsheets

Responsabilités

• Independently research and resolve non-routine tax notices and issues with regulatory knowledge
• Prepare and submit amended tax returns and supporting documentation with high accuracy
• Perform comprehensive reconciliations and identify non-routine discrepancies
• Explain complex filing requirements to customers and internal stakeholders
• Escalate only the most complex or precedent-setting cases to Tax Processor 5 or leadership

Connaissances

Analytical skills

Regulatory knowledge

Communication skills

Research capabilities

Spreadsheet proficiency

Formation

Bachelor's degree or equivalent demonstrated domain expertise

Description du poste

At Intuit, our mission is powering prosperity around the world. The Tax Processor 3 role is a specialist position within our Tax Processing function, responsible for independently resolving non-routine tax cases and serving as a point of escalation for less experienced Tax Processors on matters requiring specialized regulatory knowledge. This role supports accurate and timely tax compliance for millions of customers across our platforms.

Responsibilities

• Independently research and resolve non-routine tax notices, penalties, and related issues by analyzing records and applying specialized regulatory knowledge
• Prepare and submit amended tax returns and supporting documentation based on analysis of customer requests and audit findings with high proficiency and accuracy
• Complete comprehensive reconciliations, identifying non-routine discrepancies and determining appropriate corrective steps for individual cases
• Communicate specialized tax guidance directly to customers and explain complex filing requirements to internal stakeholders
• Serve as a point of escalation for Tax Processor 1/2 colleagues on cases requiring specialized regulatory knowledge, escalating only the most complex or precedent-setting issues further (see Discussion Point 4)
• Identify and document recurring process or system friction, contributing observations to improvement discussions owned by Tax Processor 5 or leadership
• Collaborate with cross-functional partners (payroll operations, customer support, compliance) on cases requiring coordinated resolution
• Maintain working knowledge of multi-state and multi-jurisdictional compliance requirements relevant to own caseload

Qualifications

• Typically 2+ years of relevant experience in payroll tax operations, payroll tax compliance, or a related field
• Bachelor's degree or equivalent demonstrated domain expertise; FPC or CPP preferred
• Working knowledge of tax regulations, multi-jurisdictional compliance, and government agency filing systems
• Strong analytical and problem-solving skills with ability to research and resolve non-routine tax issues independently
• Proficiency with tax and payroll systems, reconciliation tools, and spreadsheet applications
• Effective communication skills, able to explain technical tax concepts to both customers and internal stakeholders
• Demonstrated ability to prioritize a caseload of mixed routine and non-routine cases and meet deadlines

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.