Expert Plumbing Service Technician (On-Call)

TurnPoint Services; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid parental leave

Paid time off

Company holidays

Job summary

Apollo Home in Cincinnati is seeking a customer-focused Plumbing Service Technician to diagnose, repair, and maintain residential and light commercial plumbing systems. You will communicate clearly with customers and ensure safe, efficient operations on every job.

Require 3+ years of plumbing service experience, strong diagnostic skills, and a valid driver’s license. Experience with tankless water heaters, drain cleaning, or water filtration is a plus.

Qualifications

• 3+ years of plumbing service experience (residential or light commercial).
• Knowledge of plumbing systems, tools, and techniques.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• License required by local jurisdiction (apprentice or journeyman).
• Ability to lift up to 100 lbs and work in confined spaces.
• Valid driver's license with clean record.
• Experience with tankless water heaters, drain cleaning, or water filtration is a plus.

Responsibilities

• Diagnose and repair plumbing issues including leaks, clogs, broken pipes, and fixture malfunctions.
• Install and replace faucets, toilets, water heaters, garbage disposals, and other fixtures.
• Perform preventive maintenance on water, sewer, and drain systems.
• Troubleshoot system failures and recommend repair or replacement options.
• Accurately document work performed, parts used, and labor hours.
• Provide professional communication and clear explanations to customers about repair findings and solutions.
• Ensure all work meets local plumbing codes, safety standards, and company quality expectations.
• Maintain a clean, organized work vehicle and job site.
• Collaborate with dispatchers and supervisors to ensure timely service delivery.
• Participate in on-call rotation for emergency plumbing service.

Skills

Plumbing experience

Troubleshooting

Customer service

Communication

Journeyman license

Driver's license

Heavy lifting capable

Tankless water heaters

Drain cleaning

Education

Apprentice or journeyman license

Job description

Apollo Home in Cincinnati is seeking a customer-focused Plumbing Service Technician to diagnose, repair, and maintain residential and light commercial plumbing systems. You will communicate clearly with customers and ensure safe, efficient operations on every job.

Require 3+ years of plumbing service experience, strong diagnostic skills, and a valid driver’s license. Experience with tankless water heaters, drain cleaning, or water filtration is a plus.