Expert Opportunity - Senior Customer Success Manager ($70/hr, up to $1,400/week)

Ethos; Seattle (WA); Remote; USD 80,000 - 113,000; Part time

Job summary

Ethos is seeking experienced senior Customer Success Managers to help train an AI language model on professional presentation tasks. You will lead executive reviews, craft compelling decks, and refine AI-generated slides for enterprise clients.

Remote, 5-20 hours per week with ASAP start. 4+ years in enterprise CS, exceptional PowerPoint skills, and a proven track record delivering QBRs are required. You will collaborate with a cutting-edge AI lab backed by world-leading investors.

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Help train AI language model on professional presentation and slide deck tasks.
• Create, evaluate, and refine AI-generated presentations and slide decks across core workflows (QBR decks, renewal business cases, adoption exhibits, executive sponsor updates, success plan presentations).

Skills

Executive business reviews

PowerPoint proficiency

Written communication

Tools

PowerPoint

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced senior customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced senior customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for senior CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation: $70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired)

Location: Fully remote, work on your own schedule

Start date: ASAP

Qualifications

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail