Expert Opportunity - Principal Customer Success Manager ($70/hr, up to $1,400/week)

Ethos; Seattle (WA); Remote; USD 80,000 - 113,000; Part time

Job summary

Ethos is seeking a principal customer success manager to guide enterprise accounts in training AI-generated presentations and slide decks. You will craft executive-level reviews, renewal cases, and adoption exhibits with polished PowerPoint storytelling for complex workflows.

This fully remote role offers flexible 5–20 hours per week, ASAP start, and compensation at $70/hour. Ideal candidates bring 4+ years of enterprise CS experience and a proven ability to deliver high-impact decks and

Qualifications

• Must have 4+ years in enterprise customer success at a top company.
• Proven track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Skills

4+ years of enterprise customer

Executive business reviews

PowerPoint and slide craftsmanship

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced principal customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for principal customer success managers with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation: $70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired)

Location: Fully remote, work on your own schedule

Start date: ASAP

Qualifications

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail