Expert Opportunity - Senior Customer Success Manager ($70/hr, up to $1,400/week)

Ethos

New York (NY)

Remote

USD 83,000 - 110,000

Part time

14 days+

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Benefits offered by this job

Remote work
Flexible hours

Job summary

Ethos is seeking senior customer success managers to join a remote team supporting enterprise accounts. You will help train our language model on professional presentation and slide deck tasks, leveraging your 4+ years of enterprise CS experience.

You will create, evaluate, and refine AI-generated presentations and slide decks across core workflows, including QBR decks, renewal business cases, adoption reports, executive sponsor updates, and success plans.

Qualifications

  • 4+ years in enterprise customer success at a top company.
  • Track record of building and delivering executive business reviews.
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

  • Help train the language model on professional presentation and slide deck tasks.
  • Create, evaluate, and refine AI-generated presentations and slide decks across core workflows: QBR decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Skills

Enterprise customer success
Executive business reviews
PowerPoint
Written communication

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced senior customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced senior customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for senior CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation

$70/hour

Commitment

Flexible, 5-20 hours per week (or more if desired)

Location

Fully remote, work on your own schedule

Start date

ASAP

Qualifications
  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements
  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
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