Expert Opportunity - Strategic Customer Success Manager ($70/hr, up to $1,400/week)
Ethos
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Job summary
Ethos is seeking strategic customer success managers to help train an advanced language model on professional presentations and slide decks. You will craft and refine AI-generated decks used in QBRs, renewal cases, and executive updates, working remotely with flexible 5–20 hours weekly.
The role requires 4+ years in enterprise CS, a proven track record with executive business reviews, and top-tier PowerPoint/slides skills for precise communication.
Qualifications
- 4+ years in enterprise customer success at a top company.
- Track record of building and delivering executive business reviews.
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.
Responsibilities
- Assist in training AI language models on professional presentations and slide decks.
- Create, evaluate, and refine AI-generated presentations across core workflows (QBR decks, renewal business cases, adoption/value exhibits, executive sponsor updates, success plans).
Skills
Tools
Job description
We're working with a leading foundational AI lab to find experienced strategic customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
We're working with a leading foundational AI lab to find experienced strategic customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
We're looking for strategic CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
Compensation: $70/hour
Commitment: Flexible, 5-20 hours per week (or more if desired)
Location: Fully remote, work on your own schedule
Start date: ASAP
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
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