Expert Opportunity - Principal Customer Success Manager ($70/hr, up to $1,400/week)

Ethos

United States

On-site

AUD 83,000 - 110,000

Part time

14 days+

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Benefits offered by this job

Fully remote
Flexible hours
ASAP start

Job summary

Ethos is seeking a principal customer success manager to help train the latest language model on professional presentation and slide deck tasks for enterprise accounts.

You will run QBRs and executive business reviews, crafting and refining AI-generated decks across core workflows like quarterly business reviews, renewal business cases, and success plan presentations. This is a fully remote, flexible hours engagement with ASAP start.

Qualifications

  • 4+ years in enterprise customer success at a top company.
  • Track record of building and delivering executive business reviews.
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

  • Assist in training AI-generated presentations and slide decks for enterprise workflows.
  • Create, evaluate, and refine AI-generated presentations for quarterly business reviews, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Skills

Enterprise CS experience
Executive business reviews
PowerPoint craftsmanship
Written communication

Tools

PowerPoint

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced principal customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced principal customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for principal customer success managers with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation: $70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired)

Location: Fully remote, work on your own schedule

Start date: ASAP

Qualifications

  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

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