Expert Implementation Consultant-2

Francisco Partners; North Carolina; On-site; USD 93,000 - 129,000; Full time

Job summary

Veradigm seeks an Expert Implementation Consultant to lead complex software implementations across front-office, clinical, coding and billing workstreams. You will mentor teammates and manage multi-site onboarding while partnering with client leadership, with travel up to 80% as needed.

You will define cross-workstream plans, coordinate technical, sales, and project teams, and translate technical concepts for non-technical audiences to drive successful outcomes and revenue impact.

Qualifications

• 7+ years relevant work experience.
• 2-3 years at the Senior level or equivalent experience.
• Bachelor's Degree or equivalent Technical / Business experience
• Up to 80% travel may be required

Responsibilities

• Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams.
• Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk.
• Define and manage cross-workstream implementation plans, coordinating project management, technical, and sales teams.
• Facilitate client leadership meetings and executive steering sessions, translating operational and technical concepts for non-technical audiences.
• Identify and resolve delivery risk proactively, escalating scope or design questions to a solutions architect when requirements are not yet defined.
• Mentor and train other Implementation Consultants on complex delivery patterns and client engagement.
• Own client training strategy and lead refinement of onboarding materials across the implementation team.
• Manage cross-workstream readiness and post-go-live transition to ongoing operations.
• Support pre-sales scoping input on complex or multi-product opportunities when requested

Skills

Leadership

Cross-functional collaboration

Project management

Client engagement

Mentoring

Education

Bachelor's Degree

Job description

Job Description

The Expert Implementation Consultant leads complex, cross-functional software implementations with a high degree of independence, connecting the full patient care cycle — front-office, clinical, coding, and billing — to financial performance. This role plans and executes multi-department onboarding for enterprise and multi-site clients, mentors other Implementation Consultants, and serves as a trusted advisor to client leadership, escalating only genuine scope or design questions upstream.

Responsibilities

• Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams
• Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk
• Define and manage cross-workstream implementation plans, coordinating project management, technical, and sales teams
• Facilitate client leadership meetings and executive steering sessions, translating operational and technical concepts for non-technical audiences
• Identify and resolve delivery risk proactively, escalating scope or design questions to a solutions architect when requirements are not yet defined
• Mentor and train other Implementation Consultants on complex delivery patterns and client engagement
• Own client training strategy and lead refinement of onboarding materials across the implementation team
• Manage cross-workstream readiness and post-go-live transition to ongoing operations
• Support pre-sales scoping input on complex or multi-product opportunities when requested

Education: Bachelor's Degree or equivalent Technical / Business experience

Experience: 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience

Up to 80% travel may be required

Compensation Range:

$92,972-$129,231

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting‑edge artificial intelligence technologies that provide advanced insights, technology, and data‑driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans