Expert Implementation Consultant-2

Veradigm Inc.; Northern (KY); Hybrid; USD 93,000 - 129,000; Full time

Job summary

Veradigm Inc. is seeking an Expert Implementation Consultant to lead complex, cross-functional software implementations for enterprise and multi-site clients, connecting patient care to financial performance.

You will plan onboarding, mentor others, and serve as a trusted advisor to client leadership, escalating only genuine scope questions upstream. Responsibilities include end-to-end implementation, governance across workstreams, and pre-sales input.

Qualifications

• Bachelor's Degree or equivalent Technical / Business experience.
• 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience.

Responsibilities

• Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams
• Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk
• Define and manage cross-workstream implementation plans, coordinating project management, technical, and sales teams
• Facilitate client leadership meetings and executive steering sessions, translating operational and technical concepts for non-technical audiences
• Identify and resolve delivery risk proactively, escalating scope or design questions to a solutions architect when requirements are not yet defined
• Mentor and train other Implementation Consultants on complex delivery patterns and client engagement
• Own client training strategy and lead refinement of onboarding materials across the implementation team
• Manage cross-workstream readiness and post-go-live transition to ongoing operations
• Support pre-sales scoping input on complex or multi-product opportunities when requested

Skills

Project management

Stakeholder communication

Mentoring

Cross-functional leadership

Education

Bachelor's degree or higher in Technical / Business

Job description

Job Description

The Expert Implementation Consultant leads complex, cross-functional software implementations with a high degree of independence, connecting the full patient care cycle — front-office, clinical, coding, and billing — to financial performance. This role plans and executes multi-department onboarding for enterprise and multi-site clients, mentors other Implementation Consultants, and serves as a trusted advisor to client leadership, escalating only genuine scope or design questions upstream.

Responsibilities

• Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams
• Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk
• Define and manage cross-workstream implementation plans, coordinating project management, technical, and sales teams
• Facilitate client leadership meetings and executive steering sessions, translating operational and technical concepts for non-technical audiences
• Identify and resolve delivery risk proactively, escalating scope or design questions to a solutions architect when requirements are not yet defined
• Mentor and train other Implementation Consultants on complex delivery patterns and client engagement
• Own client training strategy and lead refinement of onboarding materials across the implementation team
• Manage cross-workstream readiness and post-go-live transition to ongoing operations
• Support pre-sales scoping input on complex or multi-product opportunities when requested

Education and Experience

Education: Bachelor's Degree or equivalent Technical / Business experience

Experience: 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience

Location, Travel, and Working Hours

Up to 80% travel may be required

Compensation

Compensation Range: $92,972-$129,231

Benefits and Compensation Package

Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Company Culture

Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.

Equal Opportunity and Diversity

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

Visa Sponsorship is not offered for this position.

Additional Information

From a "VEVRAA Federal Contractor" we request Priority Referral of Protected Veterans. This is an official Veradigm Job posting.

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.