Experiential Store Leader — Gaming & Events

Activate Games; Baltimore (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

401(k) and benefits (medical, dental,

vision, and basic life insurance)

Employee assistance program (EAP)

Paid time off

Ongoing learning and training with af

Free game play and employee discounts

Fun and dynamic work environment

Casual and comfortable dress code

On-site parking

Job summary

Activate Games in Baltimore seeks a Store Leader to drive daily operations, energize customers, and lead a high-energy team delivering an exceptional gaming experience. Reporting to the Regional Leader, you will manage staffing, training, inventory, safety, and brand consistency while supporting local events and maintaining a fun, dynamic workplace.

This full-time role is based at 8165-A Honeygo Blvd, Baltimore, MD 21236, in White Marsh, with a focus on ensuring top-tier customer experiences and

Qualifications

• 2 years of leadership in a customer-facing environment.
• Strong collaboration and teamwork.
• Excellent communication and listening skills.
• Proficient with hand and power tools.
• Proficient with Microsoft Office.

Responsibilities

• Oversee day-to-day operations and address issues as they arise.
• Deliver an exceptional gaming experience to customers.
• Train and manage staff performance and development.
• Maintain brand consistency and coordinate local events.
• Audit and manage inventory and safety procedures.

Skills

Leadership

Customer service

Communication

Multitasking

Organization

Microsoft Office

Tools

Hand tools

Power tools

Microsoft Office

Job description

Activate Games in Baltimore seeks a Store Leader to drive daily operations, energize customers, and lead a high-energy team delivering an exceptional gaming experience. Reporting to the Regional Leader, you will manage staffing, training, inventory, safety, and brand consistency while supporting local events and maintaining a fun, dynamic workplace.

This full-time role is based at 8165-A Honeygo Blvd, Baltimore, MD 21236, in White Marsh, with a focus on ensuring top-tier customer experiences and