Gaming Experience Store Lead

Activate Games; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

401(k) and benefits (medical, dental,)

Employee assistance program (EAP)

Paid time off

Ongoing learning and training with a技术

Free game play and employee discounts

Fun and dynamic work environment

Casual and comfortable dress code

On-site parking

Job summary

Activate Games in Miami (Kendall) is seeking a Store Leader to oversee daily operations and deliver an exceptional gaming experience. You will energize customers, lead a team, and ensure smooth store performance.

Reporting to the Regional Leader, you will manage staffing, training, inventory, and safety while maintaining brand standards. This is a full-time, permanent role at the Kendall location in Miami, FL.

Qualifications

• Demonstrated leadership ability with 2 years of experience in a customer facing environment.
• Demonstrated strengths in collaborative team environments.
• Ability to foster strong relationships with customers and employees.
• Excellent communication skills, including listening, and oral.
• Proficient in the use of hand and power tools.
• Proficient in Microsoft Office and related software.
• Multitasking in both leading teams and operational performance.
• Highly organized in managing competing priorities.

Responsibilities

• Oversee day to day operations including interpreting and communicating company expectations; must be flexible and available to address issues that may arise.
• Create a lasting experience with customers and ensure their satisfaction is a top priority.
• Interpret key performance indicators and act on insights.
• Maintain brand consistency through positive customer experiences and local event involvement.
• Perform regular inspections of front desk and gaming areas and ensure cleanliness.
• Lead staff scheduling and ensure proper staffing during peak periods.
• Hire and develop employees, creating a talent pipeline.
• Provide updates to Regional Leader on store performance and improvements.

Skills

Leadership

Teamwork

Communication

Multitasking

Organization

Tools

Microsoft Office

Tools

Microsoft Office

Hand tools

Power tools

Job description

Activate Games in Miami (Kendall) is seeking a Store Leader to oversee daily operations and deliver an exceptional gaming experience. You will energize customers, lead a team, and ensure smooth store performance.

Reporting to the Regional Leader, you will manage staffing, training, inventory, and safety while maintaining brand standards. This is a full-time, permanent role at the Kendall location in Miami, FL.