Experiential Operations Manager

Sloomoo Inc; Tysons (VA); Vor Ort; USD 63.000 - 77.000; Vollzeit

Zusammenfassung

Sloomoo Inc. seeks an Assistant General Manager to lead daily operations at our Tysons location, supervise Leads and Slimetenders, and ensure an exceptional guest experience. You’ll help maintain safety, organization, and a vibrant culture that reflects our values.

You will monitor staffing, labor, inventory, and operational execution while partnering with the GM and HR to uphold Sloomoo's culture and standards across the team.

Qualifikationen

• 3–5 years of operations, hospitality, retail, entertainment, or guest-facing management.
• Proven experience supervising a team in a fast-paced environment.
• Clear, direct communication with guests, team, and GM.

Aufgaben

• Run daily floor operations as manager on duty, overseeing guest flow and experience.
• Supervise leads and Slimetenders, coach performance, and manage schedules.
• Own onboarding for new team members and drive station certification.
• Enforce safety standards and complete incident reports.
• Monitor labor, admissions, and retail operations; support events and merchandising.

Kenntnisse

Guest experience

Team leadership

Coaching

Scheduling

Communication

Tools

Google Workspace

Microsoft 365

Jobbeschreibung

Sloomoo Inc. seeks an Assistant General Manager to lead daily operations at our Tysons location, supervise Leads and Slimetenders, and ensure an exceptional guest experience. You’ll help maintain safety, organization, and a vibrant culture that reflects our values.

You will monitor staffing, labor, inventory, and operational execution while partnering with the GM and HR to uphold Sloomoo's culture and standards across the team.