Experiential Glasses Advisor — Elevate Customer Delight

Warby Parker; Sarasota (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

401(k) plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement support

Education reimbursement

Free eyewear

Job summary

Warby Parker is looking for a well-rounded Sales Advisor to help us deliver the best possible service to customers on the sales floor. You’ll share Warby Parker’s values, knowledge, and style philosophy in every interaction.

You’ll delight customers with thoughtful service, expert product knowledge, and proactive problem solving. This role supports a fast-paced, high-growth company and offers opportunities to influence the in-store experience.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to effectively communicate with a variety of people.
• Proactive, adaptable problem-solver with quick responses.
• Positive team player who leads by example.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Job description

Warby Parker is looking for a well-rounded Sales Advisor to help us deliver the best possible service to customers on the sales floor. You’ll share Warby Parker’s values, knowledge, and style philosophy in every interaction.

You’ll delight customers with thoughtful service, expert product knowledge, and proactive problem solving. This role supports a fast-paced, high-growth company and offers opportunities to influence the in-store experience.