Glasses Retail Advisor: Elevate Customer Experience & Style

Warby Parker; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and help create a goosebump-inducing glasses-shopping experience.

You'll share Warby Parker values, demonstrate product knowledge, and contribute to process improvements with opportunities to work on special projects. This role rewards proactive, customer-focused teamwork in a fast-growing retail setting.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver with quick reactions to unexpected situations.
• Positive team player who leads by example.
• Able to communicate with a variety of people.
• Organized, attentive and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers; lend a hand as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Teamwork

Organizational skills

Adaptability

Entrepreneurial spirit

Fashion interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and help create a goosebump-inducing glasses-shopping experience.

You'll share Warby Parker values, demonstrate product knowledge, and contribute to process improvements with opportunities to work on special projects. This role rewards proactive, customer-focused teamwork in a fast-growing retail setting.