Experiential Events & Partnerships Coordinator

Mall-of-America; BLOOMINGTON (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Mall of America is seeking an Experiential Events Coordinator to plan and execute mall, park and attraction events across MOA venues, coordinating with vendors, sponsors and internal teams to deliver engaging experiences.

You will manage concept development, budgeting, scheduling and post-event evaluation, while ensuring safety compliance and building strong partnerships with tenants and the community to drive traffic, guest engagement and revenue.

Qualifications

• BA or BS degree with emphasis in Marketing or Business Management.
• 1–3 years of experience in events management and coordination.
• Excellent organizational and interpersonal skills.
• Strong communication and negotiation abilities.
• High level of creativity, initiative and flexibility.
• Ability to follow building codes, fire and health regulations.
• Proficient with MS Office, Monday.com and social media apps.
• Experience creating event materials using Canva or a similar design platform.
• Flexibility to work varied schedules including weekends, early mornings, evenings and holidays.

Responsibilities

• Coordinate the end-to-end planning and execution of Mall, Park and attraction events, including concept development, partner and vendor sourcing, budgeting, scheduling, logistics, implementation and post-event evaluation.
• Serve as a primary point of contact for event partners, vendors, and internal stakeholders, providing venue information, coordinating requirements, and supporting the planning process from booking through execution for public facing events.
• Assist with various community relations events and projects as coordinated with the Corporate Social Responsibility Manager.
• Coordinate event logistics with internal operational partners, including Security, Operations, Engineering, Guest Services, Tenant Relations, etc.
• Track and evaluate event results, including attendance, engagement, traffic, revenue, partner feedback and other established performance measures.
• Ensure all necessary safety measures and permitting requirements are in place and in compliance with applicable policies and regulations.
• Identify and develop relationships with potential event partners and sponsors.
• Work with new tenants on store openings and existing tenants on in-store and common area events.
• Assist with MOA internship program, as it pertains to marketing programs and events.
• Provide creative ideas to make Mall of America, Crayola Experience and Nickelodeon Universe events unique and attractive to potential guests.
• Maintain the organization of the department including photo archives, video archives, wall photo project, office forms, Promotional Events Handbook, CADs, event storage rooms and equipment inventory.
• Answer guest questions and provide assistance before, during and after events.
• Additional duties as assigned.

Skills

Organizational skills

Interpersonal skills

Communication skills

Negotiation skills

Creativity

Initiative & flexibility

Ability to work under pressure

Safety & building codes awareness

Availability for weekends/holidays

Education

BA or BS degree in Marketing or Business Management

Tools

Microsoft Office Suite

Monday.com

Canva

Job description

Mall of America is seeking an Experiential Events Coordinator to plan and execute mall, park and attraction events across MOA venues, coordinating with vendors, sponsors and internal teams to deliver engaging experiences.

You will manage concept development, budgeting, scheduling and post-event evaluation, while ensuring safety compliance and building strong partnerships with tenants and the community to drive traffic, guest engagement and revenue.