Experiential Events Coordinator

JLL; New York (NY); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical, Dental & Vision care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Workplace Experience Meeting and Event Coordinator in New York, NY. You will assist in planning and executing internal and external events, managing decor, entertainment, location, invitees, and materials.

You will coordinate with the onsite team and vendors to ensure exceptional client experiences through proactive communication and high-touch service. Responsibilities include end-to-end event management, client consultations, ticket lifecycle management, COI coordination, and

Qualifications

• High School Diploma or GED equivalent.
• Flexible scheduling for early morning and evening event support; weekend work as needed.
• 1–3 years in event planning, project management, hospitality, or related field.
• Excellent time management and professional communication skills.
• Ability to multi-task in a fast-paced environment.
• Strong customer service with hospitality focus.
• Willingness to travel as needed.
• Proven leadership and collaborative skills.

Responsibilities

• Execute simple and full meetings and events.
• Consult with clients to determine event needs (space, setup, minor AV).
• Serve as primary client contact; respond promptly per SLA.
• Manage end-to-end ticket lifecycle with Internal Business Partners (IBPs).
• Coordinate COI administrative support with vendors and compliance.
• Provide basic AV support and equipment setup.
• Handle scheduling and logistics using client calendars and tools.
• Document lessons learned and capture post-event feedback.

Skills

Time management

Verbal/written communication

Multi-tasking

Customer service

Collaboration

Travel willingness

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Google Suites

Slack

Job description

JLL is seeking a Workplace Experience Meeting and Event Coordinator in New York, NY. You will assist in planning and executing internal and external events, managing decor, entertainment, location, invitees, and materials.

You will coordinate with the onsite team and vendors to ensure exceptional client experiences through proactive communication and high-touch service. Responsibilities include end-to-end event management, client consultations, ticket lifecycle management, COI coordination, and