Experiential Campus Events Coordinator

Rhode Island School of Design; Providence (RI); On-site; USD 42,000 - 60,000; Full time

Job summary

Rhode Island School of Design (RISD) seeks a Conference and Events Coordinator to join the Campus Conference and Events Services team. The role coordinates and executes campus conferences, events, and related services such as housing, space, and catering, under the Associate Director.

The position emphasizes hospitality and relationship building with campus providers and external clients. Equity-minded candidates who value inclusion and equal access are encouraged to apply.

Qualifications

• Associate's degree required and at least three years in event planning/conference management, and/or related food service industry experience, preferably in a college university setting, or equivalent combination of education and experience.
• Must be able to communicate effectively in both oral and written formats with faculty, staff, students and a discriminating external clientele.
• Must be sufficiently experienced in logistics and service and use independent judgment regularly.
• Strong organizational skills and demonstrated ability to coordinate multiple and diverse tasks simultaneously.
• Proficiency in using computers, Microsoft Suite software (Word, Excel, etc.) and electronic calendar management programs.
• Must possess a valid Rhode Island driver's license.
• Prior experience using event scheduling software such as 25 Live is preferred.

Responsibilities

• Perform routine office tasks related to fulfillment of departmental objectives including taking phone calls, responding to email, creating file folders for events, creating invoices, interdepartmental billing, and processing payment.
• Effectively and efficiently handle guest and campus inquiries through phone and email communication. Such communication shall include, but not be limited to, responding to initial requests for information, providing price quotes, and assisting in preparing contracts.
• Responsible for creation of residential cards by printing cards, labels and information packets for summer residential groups.
• Maintain events and approvals within the master calendar scheduling system, 25Live and shared calendars for events.
• Submit work orders to Campus Facilities as needed.
• Work on special projects for the Director.
• Establish and maintain relationships with key campus service providers.
• Work with group to ensure all group requests/requirements and concerns are responded to in a timely, effective manner throughout prior to arrival, throughout their stay, and upon departure.
• Communicate with Airbnb guests via app, fielding inquiries, and sending regular communication for guests check in.
• Assist with the coordination of walk throughs of campus with external groups.
• Assist the Director of Conference and Events as needed.
• Serve as point person for client during on campus events and conferences.
• Responds to and resolves issues that arise throughout the course of the event.
• Check campus spaces prior to group’s arrival. Problem solve glitches in a timely fashion.
• Perform additional duties and work on special projects as assigned by supervisor.

Skills

Effective communication

Organizational skills

Multitasking

Calendar management

Microsoft Office

Education

Associate's degree

Tools

25Live

Job description

Rhode Island School of Design (RISD) seeks a Conference and Events Coordinator to join the Campus Conference and Events Services team. The role coordinates and executes campus conferences, events, and related services such as housing, space, and catering, under the Associate Director.

The position emphasizes hospitality and relationship building with campus providers and external clients. Equity-minded candidates who value inclusion and equal access are encouraged to apply.