Experiential Campaign Coordinator

Gratsy LLC; Bentonville (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Gratsy LLC is seeking a Client Services Coordinator to support the Client Services team in coordinating campaigns, timelines, and client needs. This execution-focused role works cross-functionally with Operations, Creative, Events, Talent, Fulfillment, and Finance to move tasks forward and keep campaigns on track.

You'll manage tasks in Asana, share meeting recaps, respond to inquiries, and help with budgets and documentation.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in marketing, business, communications, or related field preferred.
• 1+ year of professional experience in marketing, retail, experiential, start-up, or agency environments.
• 1+ year of professional experience in project management, account coordination, or client-facing role.

Responsibilities

• Support Client Services Leads with executional elements of campaigns across planning, activation, and wrap-up phases.
• Coordinate with internal teams and key stakeholders to ensure assigned campaign tasks are completed on time.
• Maintain accurate timelines, task ownership, and campaign details in Asana/SharePoint/CRM.
• Track campaign progress and flag risks, delays, or missing inputs early.
• Prepare and send meeting recaps, action items, and follow-ups.
• Respond to client or internal inquiries promptly and professionally.
• Support onsite execution for events, site visits, or client meetings as needed.

Skills

Organizational skills

Communication skills

Attention to detail

Cross-functional teamwork

Problem solving

Customer service

Education

High school diploma

Bachelor's degree preferred

Job description

Gratsy LLC is seeking a Client Services Coordinator to support the Client Services team in coordinating campaigns, timelines, and client needs. This execution-focused role works cross-functionally with Operations, Creative, Events, Talent, Fulfillment, and Finance to move tasks forward and keep campaigns on track.

You'll manage tasks in Asana, share meeting recaps, respond to inquiries, and help with budgets and documentation.