Experienced Veterinary Receptionist - Security, CO

Fountain Valley Animal Hospital; Security (CO); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Employee pet discounts

Job summary

Fountain Valley Animal Hospital is seeking an experienced Veterinary Receptionist to join our team. This part-time role focuses on delivering friendly client service, managing multi-doctor scheduling, and coordinating admissions and payments at the front desk.

You’ll be the first and last point of contact for clients, ensuring a welcoming experience while maintaining accurate records and efficient workflows in a busy general practice. No nights or weekends. Competitive benefits available.

Qualifications

• Prior veterinary reception experience is required.
• Familiarity with veterinary terminology and hospital workflows is preferred.
• Excellent verbal and written communication skills are essential.
• Strong customer service and relationship-building abilities are important.

Responsibilities

• Greet clients and patients warmly and professionally.
• Answer calls, route messages, and respond to voicemails promptly.
• Schedule appointments and manage a multi-doctor calendar.
• Check patients in and out with accurate client records.
• Collect payments and process invoices.
• Review estimates with clients and explain pricing and services.
• Communicate hospital policies and service information clearly.
• Maintain organized front desk and welcoming lobby.
• Support smooth communication between clients and veterinary team.
• Deliver exceptional customer service throughout every client interaction.

Skills

Vet reception

Customer service

Communication

Team collaboration

Tools

Scheduling software

Billing system

Job description

Who we are

Fountain Valley Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary ReceptionistStatus: Part-TimeSalary: $19 - $20 per hourSchedule: 3 days per week; No Weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Great Veterinary Care Starts at the Front Desk

From Malamutes to Maine Coons, Fountain Valley Animal Hospital is committed to providing exceptional care to every patient who walks through our doors. Our four-doctor general practice is supported by a well-established team that believes great veterinary medicine starts with great people.

We’re looking for an experienced Veterinary Receptionist to join our dedicated team. As one of the first and last people our clients interact with, you’ll play an essential role in creating a welcoming experience, keeping our multi-doctor schedule running smoothly, and helping clients navigate their pets’ care with confidence.

Just as importantly, we believe that to care for our patients, we have to care for each other. We’ve built a supportive, fun environment where camaraderie, learning, growth, and bringing your authentic self to work are encouraged.

Why Our Veterinary Receptionists Love It Here

• No nights, weekends, or holidays
• Consistent scheduling and an emphasis on work-life balance
• Work alongside a collaborative four-doctor veterinary team
• Join a well-established and experienced support staff
• A supportive culture where your individuality is welcomed
• Opportunities for professional development and continued learning
• Use your veterinary knowledge and client-service skills to make a difference
• Be part of a team committed to exceptional patient and client care

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer incoming calls, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments and process invoices
• Review estimates with clients and answer appropriate questions
• Clearly communicate hospital policies, pricing, and service information
• Manage medical record requests, reminders, and routine administrative tasks
• Maintain an organized front desk and welcoming lobby environment
• Help support smooth communication between clients and the veterinary team
• Deliver exceptional customer service throughout every client interaction

What You’ll Bring

• Previous veterinary reception experience
• Familiarity with veterinary terminology and hospital workflows
• Excellent verbal and written communication skills
• Strong customer service and relationship-building skills
• Confidence managing phones, appointments, payments, and client communications
• Ability to stay organized while managing multiple priorities
• Strong attention to detail and accuracy
• Professional, compassionate, and welcoming approach to client service
• Ability to collaborate effectively with doctors and support team members
• A positive attitude and commitment to contributing to a supportive team environment

The Extras You’ll Actually Feel

A predictable schedule can make a big difference. At Fountain Valley Animal Hospital, no nights, weekends, or holidays means you can build your career in veterinary medicine while still making time for life outside of work.

You’ll also join a team that understands veterinary reception is much more than answering phones. You’re an important connection between clients, patients, and the medical team—and your ability to keep things organized, communicate clearly, and make people feel welcome helps the entire hospital succeed.

Bring your experience, your personality, and your unique awesomeness. We’ll provide a workplace where you can put them to good use.

Benefits You Can’t Beat

Benefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements.

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist who loves helping people, understands the flow of a veterinary hospital, and wants to work with a team that values both excellent medicine and excellent people, we’d love to meet you.

Come build your career in a practice where your contributions are appreciated, your growth is encouraged, and your evenings, weekends, and holidays are yours.

Diversity, equity, inclusion, and belonging are core values at Fountain Valley Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.