Experienced Veterinary Receptionist - Lake Oswego, OR

Vetcor; Lake Oswego (OR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical/dental/vision

PTO

Pet discounts

Uniform allowance

CE allowance

Holidays

Employee discounts

Job summary

Full Circle Veterinary Care in Lake Oswego, OR is seeking an experienced Veterinary Receptionist to greet clients, schedule appointments, and support the front desk. This full-time role offers a four-day work week, a structured schedule, and a collaborative team in a three-doctor practice.

You'll enjoy comprehensive benefits, including medical coverage, PTO, education support, and employee pet discounts, plus a friendly culture that values empathy, teamwork, and professional growth.

Qualifications

• Previous veterinary reception experience
• Passion for pets and veterinary medicine
• Strong customer-service and communication skills
• Organizational and multitasking abilities
• Calm, focused under busy conditions
• Team player with dependability

Responsibilities

• Welcome clients with warmth and compassion
• Answer calls and respond to client questions
• Schedule and coordinate veterinary appointments
• Check clients in and out efficiently
• Maintain accurate client and patient information
• Communicate between clients and veterinary team
• Process payments and assist transactions
• Support veterinarians and hospital staff

Skills

Veterinary reception experience

Customer service

Communication skills

Organizational skills

Team player

Job description

Who We Are

Full Circle Veterinary Care is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-time

Salary: Competitive and based on experience

Schedule: 4-days per week

Benefits Highlights

Financial Rewards that Grow with You

Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind

Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition

Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate

Six paid holidays, an Employee Assistance Program, and an employee discount program

Love Helping Pets and People? You May Be Exactly Who We’re Looking For!

Are you passionate about providing outstanding client service while helping pets receive the exceptional veterinary care they deserve? Full Circle Veterinary Care is looking for an experienced Veterinary Receptionist to join our compassionate team! We’re a well-established, three-doctor practice that genuinely appreciates the different personalities, perspectives, and unique skills each team member brings to the hospital. Our Veterinary Receptionists are an essential part of our pet care team, helping create an outstanding client experience while keeping communication and daily hospital operations running smoothly. We believe great veterinary medicine starts with great people. If you’re compassionate, organized, confident, and ready to join a team that supports one another, we’d love to meet you.

Why Our Veterinary Receptionists Love It Here

• Enjoy a consistent four-day work week
• Work 7:30 AM-6:00 PM with a real one-hour lunch break
• No nights, on-call shifts, or holiday hours
• Join an established three-doctor veterinary practice
• Be an essential member of the patient-care team
• Build meaningful relationships with clients and their pets
• Work alongside compassionate veterinary professionals who value teamwork
• Enjoy a workplace where asking for help—and offering it—is encouraged
• Receive professional development and continuing education opportunities
• Work in an environment that values empathy, positivity, and personal accountability
• Enjoy occasional coffee runs and meals on us
• Have a schedule designed to leave room for life outside of work
• Bring your personality to work - because with the right cattitude, anything is pawsible!

What Our Veterinary Receptionists Do

As a Veterinary Receptionist at Full Circle Veterinary Care, you’ll be one of the first people our clients connect with and an important link between pet owners and the medical team.

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming calls and respond to client questions
• Schedule and coordinate veterinary appointments
• Check clients and patients in and out efficiently
• Maintain accurate client and patient information
• Communicate important information between clients and the veterinary team
• Process payments and assist with client transactions
• Help clients understand hospital services, recommendations, and next steps
• Recognize potentially urgent concerns and communicate them appropriately to the medical team
• Provide compassionate support during stressful or emotional situations
• Maintain an organized and welcoming reception area
• Balance multiple priorities while providing excellent customer service
• Support veterinarians, technicians, assistants, and fellow reception team members
• Take ownership of responsibilities and follow through to achieve positive outcomes
• Help maintain an efficient daily hospital workflow
• Deliver an exceptional experience from the first phone call through the end of each visit

What You’ll Bring

We’re looking for an experienced Veterinary Receptionist who understands that exceptional client care requires more than answering phones and scheduling appointments.

• Previous veterinary reception experience
• A genuine passion for pets and veterinary medicine
• Exceptional customer-service and communication skills
• A warm, compassionate, and professional approach to client interactions
• Strong organizational and multitasking abilities
• Ability to stay calm and focused in a busy veterinary environment
• Strong attention to detail and accuracy
• Confidence taking ownership of tasks and responsibilities
• Dependability and a strong work ethic
• A positive, solutions-oriented attitude
• Empathy for clients, coworkers, and yourself
• Willingness to ask for help when needed and offer help to others
• Ability to work effectively both independently and as part of a team
• Desire to continue learning and growing professionally
• A commitment to creating positive experiences for pets and the people who love them

The Extras You’ll Actually Feel

At Full Circle Veterinary Care, we believe your work should be meaningful without taking over your entire life. That’s why this position offers a four-day work week, regular one-hour lunch breaks, and no nights, on-call shifts, or holiday hours. You’ll have a consistent schedule that gives you time to recharge while still building a rewarding career in veterinary medicine. You’ll also join a team that understands veterinary medicine is a team sport. We ask for help, offer help, celebrate each other’s strengths, and recognize the important role our reception team plays in the client and patient experience. And because sometimes the little things make a busy day better, you can expect occasional coffee runs and meals on us, too.

Financial Benefits

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist who loves pets, enjoys helping people, and wants a four-day work week with a team that genuinely values what you contribute, Full Circle Veterinary Care may be the place for you.

Diversity, equity, inclusion, and belonging are core values at Full Circle Veterinary Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.