Experienced Veterinary Receptionist - Lakewood, WA

Pet Doctor; Lakewood (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Tuition assistance

Referral bonuses

Health insurance

Job summary

The Pet Doctor in Lakewood, WA is seeking an Experienced Veterinary Receptionist to join our small animal practice. You will be the first friendly face clients see and the voice they hear on the phone, helping to set a positive tone for every visit.

We offer a supportive team, opportunities for professional growth, and a comprehensive benefits package. This full-time role emphasizes patient care, client communication, and efficient front-d desk operations in a busy clinic.

Qualifications

• Minimum 1 year experience as Veterinary Receptionist or in a veterinary clinic.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Team-oriented attitude and compassion for animals and clients.
• Motivated, upbeat approach to client service.

Responsibilities

• Greet clients and their pets with warmth and professionalism.
• Schedule appointments and manage a busy multi-line phone system.
• Process payments and keep client records accurate.
• Coordinate with veterinary technicians and doctors to keep the day running smoothly.
• Keep the front desk and lobby clean, organized, and welcoming.
• Help create a positive, collaborative atmosphere throughout the hospital.

Skills

Communication skills

Organizational skills

Multitasking

Teamwork

Compassion for animals

Education

Veterinary reception experience

Job description

Who we are

The Pet Doctor is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-time

Salary: $19.00–$23.00/hr

Schedule: Monday–Friday; closed weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a front desk role where your love for animals shines, your weekends are your own, and you’re part of a team that’s been caring for Lakewood pets for more than 50 years?

The Pet Doctor is a small animal practice built on teamwork, personal growth, and high-quality care for every patient. For more than five decades, we’ve served pets and their families in the Lakewood community, and those long-standing relationships are at the heart of everything we do.

We’re looking for an Experienced Veterinary Receptionist who enjoys staying busy, thrives on multitasking, and loves building positive connections with clients and co-workers. As our Veterinary Receptionist, you’ll be the first friendly face clients see and the voice they hear on the phone, setting the tone for every visit.

Why Our Veterinary Receptionists Love It Here

• Real work/life balance: we’re closed on weekends, so your Saturdays and Sundays stay yours
• A trusted practice with more than 50 years of history in the Lakewood community
• Mentoring and support to help you grow and advance your career
• A small animal practice that values teamwork, personal growth, and high-quality patient care
• A dedicated, passionate, and collaborative team that looks out for one another
• Strong, lasting relationships with the patients and families we serve

What Our Veterinary Receptionists Do

• Greet clients and their pets with warmth and professionalism
• Schedule appointments and manage a busy multi-line phone system
• Process payments and keep client records accurate and up to date
• Coordinate with veterinary technicians and doctors to keep the day running smoothly
• Keep the front desk and lobby clean, organized, and welcoming
• Help create a positive, collaborative atmosphere throughout the hospital

What You’ll Bring

• At least 1 year of experience as a Veterinary Receptionist or in a veterinary clinic (required)
• Strong communication and organizational skills
• The ability to multitask and stay calm in a fast-paced environment
• A team-oriented attitude and genuine compassion for animals and their people
• A motivated, upbeat approach to client service

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program
• Closed weekends for true work/life balance

Join Our Team!

If you’re an experienced Veterinary Receptionist who loves animals, enjoys a busy day, and wants a team that supports your growth, we’d love to meet you. Bring your warmth and organization to a practice that’s been part of the Lakewood community for more than 50 years.

Diversity, equity, and inclusion are core values of The Pet Doctor and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.