Experienced Veterinary Receptionist

Animal-Hospital-of-Avon; Town of Avon (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Job summary

Animal Hospital of Avon in Avon, NY is looking for a friendly receptionist to warmly greet clients and patients, answer questions, triage concerns, and schedule appointments to keep the daily flow smooth. You will process payments and offer supportive, compassionate service while collaborating with the veterinary team for the best care.

Previous veterinary front-desk experience is preferred; full-time roles include ongoing training and benefits to support professional growth and client education.

Qualifications

• Experienced receptionist with veterinary front-desk exposure preferred.
• Compassionate, calm, team player and strong communicator.
• Highly organized and proficient with computers.
• Self-motivated and eager to grow skills.

Responsibilities

• Greet clients and patients in reception area and triage concerns.
• Answer calls and emails and direct to appropriate party.
• Schedule appointments to maximize daily flow and efficiency.
• Process payments and maintain a friendly supportive environment.

Skills

Compassionate

Strong communicator

Organized

Customer service

Tools

Computer skills

Job description

Led by Dr. Sarah Addison, the mission of Animal Hospital of Avon is to provide quality and compassionate medicine emphasizing client education, so they can provide the best care for their patients. The hospital offers wellness and vaccination programs, surgery, dental cleaning, and nutritional counseling.

The veterinarians and staff of Animal Hospital of Avon consistently strive to provide quality and compassionate medicine emphasizing client collaboration and education. Together we will create the best plan that works for your pet and your family.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $16-$18/ hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.