Experienced Veterinary Receptionist

Alliance Animal Health; Saint Augustine (FL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid sick time

Parental leave

Continuing education allowance

Tuition reimbursement

Career development opportunities

Referral bonus program

Job summary

Nease Animal Hospital in St. Augustine, FL seeks an experienced receptionist to join our fast-paced, team-oriented practice serving pets and their families.

The ideal candidate has at least 1 year of veterinary receptionist experience, strong communication skills, and solid computer skills to triage client questions and schedule appointments. You'll greet clients, check in/out, process payments, and provide compassionate support while supporting doctors and the team.

Qualifications

• Minimum 1 year of veterinary receptionist experience.
• Strong communication skills and solid computer skills.
• Ability to multi-task and stay organized in a fast-paced setting.

Responsibilities

• Greet clients and patients in person and over the phone.
• Check in/out patients and process payments.
• Triage client questions and direct to the appropriate party for resolution.
• Schedule appointments to maximize daily flow and efficiency.

Skills

Veterinary receptionist

Job description

Overview

Nease Animal Hospital is a thriving, well-established small animal practice located in beautiful St. Augustine, Florida. With 2 dedicated doctors and a fast-paced, team-oriented environment, we’re proud to serve quality care to the pets of St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks.

Our clients love us (just check out our glowing online reviews!) because we combine top-notch veterinary medicine with a genuinely friendly, compassionate approach. We allow room for modern medical practice to work alongside holistic and Traditional Chinese Medicine techniques. As we continue to grow, we’re looking for passionate veterinary professionals to join our close-knit team and help us care for even more pets and their people.

We offer a wide range of services to ensure comprehensive care for our patients, including:

• Preventive & wellness care
• Holistic services such as acupuncture
• Nutritional counseling
• Dentistry and soft tissue surgeries
• Behavioral management appointments
• And so much more!

We believe in work-life balance, which is why we're open Monday through Friday, 7 a.m. to 5 p.m., with weekends off to enjoy everything Florida has to offer.

Job Duties

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands‑on, interactive training and continuing development.

We’re Looking For

• Experienced Receptionist with a minimum of 1-year veterinary experience (preferred)
• Compassionate, calm, team player, multi-tasker and strong communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay Range

$17-$19/hr

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401k matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.