Experienced Tax Professional - Remote

H&R Block

Tupelo (MS)

Remote

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Medical coverage including mental health support

401k Retirement Savings Plan

Tax prep benefit

Flexible remote opportunities

Job summary

A leading tax service provider is seeking an Experienced Tax Professional for a remote role in Tupelo, MS. Responsibilities include conducting interviews with clients and supporting online users through various virtual tools. Candidates should have experience in tax preparation and exceptional communication skills. The ideal applicant is required to work during peak tax season, with a commitment to continuous education and teamwork.

Qualifications

Must complete continuing education requirement and meet all IRS and state requirements.
Skill in researching information using various tax tools.
Availability to work a minimum of 20 hours a week during peak tax season.
Proficient with tax software and virtual tools.

Responsibilities

Conduct tax interviews with clients using virtual tools.
Generate business growth and increase client retention.
Communicate regularly with teams regarding remote work impact.
Grow tax expertise through ongoing training and practice.

Skills

Experience completing individual tax returns

Experience working in a fast-paced environment

Analytical and problem-solving skills

Skilled in technology (MS Teams and Outlook)

Effective customer service techniques

Analytical thinking

Tax knowledge assessment

Education

High school diploma / equivalent or higher

Tools

MS Teams

Outlook

Job description

Overview

Experienced Tax Professional - Remote at H&R Block. Remote role serving clients with diverse tax needs with support from an expert team and advanced tax training.

Responsibilities

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
Generate business growth, increase client retention, and offer additional products and services.
Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
Grow your tax expertise.

What you'll bring to the team

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
Generate business growth, increase client retention, and offer additional products and services
Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
Grow your tax expertise

Your Expertise

Experience completing individual tax returns
Experience working in a fast-paced environment
Access to high speed, reliable internet
Experience and skilled in technology (specifically MS Teams and Outlook)
Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
Experience utilizing effective customer service techniques
Analytical and problem-solving skills
Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent
High school diploma / equivalent or higher
Must complete continuing education requirement and meet all other IRS and applicable state requirements
Availability to work a minimum of 20 hours a week during peak tax season
Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions)

Benefits and Company

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.

Medical coverage - includes well-being programs including mental health support and coaching
401k Retirement Savings Plan and Employee Stock Purchase Plan
Tax prep benefit - eligible associates receive the same tax preparation as our clients, with no direct cost to you
Other perks like flexible/remote opportunities that meet your life, collaborative teams and more

The Community You Will Join

H&R Block is committed to a connected culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.