Experienced Tax Preparer

Jackson Hewitt; Chester (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading tax preparation company as a Seasonal Experienced Tax Preparer. You will assist clients with tax filing, provide expert customer service, and work in a dynamic environment with flexible schedules. Ideal for those looking to enter the tax industry or seeking part-time work.

Benefits

Competitive salary

Employee discounts

Flexible schedule

Training & development

Qualifications

• 2+ seasons of tax experience required.
• Experience with individual, trust, and partnership returns.

Responsibilities

• Guide clients through tax preparation and provide IRS audit support.
• Conduct face-to-face tax interviews and drive business growth.

Skills

Customer Service

Communication

Interpersonal Skills

Attention to Detail

Education

Bachelor's degree in accounting or related field

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Training & development

Your Purpose:

At Jackson Hewitt, we provide invaluable guidance to our clients through complex tax codes, rules, and processes with integrity, quality, and consistency. Our role is critical to our clients' financial well-being, and we take pride in our service. We are passionate about helping taxpayers, especially during this significant financial event of the year, by providing expert customer service and tax knowledge to ease their stress.

Flexible Schedules Available:

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

Are you:

• Looking to learn a new career and break into the tax industry?
• Someone with gaps in work history or seeking to boost skills and resume?
• Out of the workforce recently, caring for family?
• New to work or limited experience, but eager to learn?
• Retired and want to stay active?
• Without a college diploma? No problem!
• A Veteran or transitioning military personnel?
• Part of a military family that moves often?
• A recent college graduate or current student?
• A stay-at-home parent needing flexible hours?
• Looking for gig work or a second income?
• Bilingual? Bilingual candidates are highly encouraged to apply!

What you'll do here:

As a Seasonal Experienced Tax Preparer, you will guide clients through tax preparation, including multiyear, multistate, and year-end forms, and provide IRS audit support. Your responsibilities include completing e-filing, reviewing returns with clients, and ensuring accurate submission to IRS and state agencies.

• Conduct face-to-face tax interviews
• Drive business growth and client retention
• Answer client calls and questions
• Assist with tax planning and future advice
• Handle payments and deposits
• Participate in marketing efforts
• Collaborate with team members and support office priorities
• Mentor teammates and potentially act as a lead
• Handle sensitive, confidential information responsibly

Skills you'll bring for success:

• 2+ seasons of tax experience
• Experience with individual, trust, and partnership returns
• Exceptional customer service skills
• Strong communication and interpersonal skills
• Successful completion of Jackson Hewitt Tax Knowledge Assessment
• Ability to work in a fast-paced environment
• Attention to detail and accuracy
• Bachelor's degree in accounting or related field (preferred)
• Field Instructor, Remote Support, or Call Center certification (a plus)
• Tax planning and audit support experience (preferred)
• CPA or Enrolled Agent license (a bonus)
• PTIN Certification