Experienced Table Games Supervisor-$3,500 Hiring Bonus

Bally’s Corporation

Lincoln (RI)

On-site

USD 37,000 - 51,000

Full time

3 days ago
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Job summary

Bally's Lincoln Casino Resort is seeking a Table Game Supervisor to oversee dealer performance, monitor guest satisfaction, and ensure compliance with gaming regulations. You will lead a team, rate player actions, and maintain accurate documentation in a fast-paced, smoky environment.

The role emphasizes customer loyalty through relationship-building, supervising table game operations, and ensuring safety and integrity of gaming assets.

Qualifications

  • Ability to evaluate personnel.
  • Excellent Communication Skills.
  • Strong Management Skills.
  • Excellent customer service skills.
  • Ability to calculate mathematical solutions.
  • Ability to write reports.
  • Knowledgeable of casino games rules and regulations for at least 2 major table games.
  • Three Years of appropriate Table Games experience.
  • Strong table game(s) dealing, supervisory and customer service skills.

Responsibilities

  • Implements customer service programs in responsible areas.
  • Monitors guest satisfaction during conduct of Table Games.
  • Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
  • Directly supervise operation and conduct of assigned table games.
  • Accurately rates player action in Table Management System.
  • Accurately verifies payoffs of wagers.
  • Tracks game bankroll and win / loss of responsible games.
  • Responsible for training, supervision and conduct of dealers.
  • Responsible for safety and security of gaming equipment and company assets.
  • Evaluates probationary employees and Dealers job performance.
  • Initiates request for performance documentation.
  • Ensures compliance with Federal and State gaming regulations.
  • Supports company objectives, procedures and internal controls.
  • Implements and reports violations of company EEO policy.
  • Responsible for accuracy of documentation and paperwork.
  • May act as a Floor Manager

Skills

Excellent communication
Strong management
Customer service
Table games knowledge
Personnel evaluation
Mathematical calculations
Report writing
Listening under time pressure

Job description

Responsibilities
  • Implements customer service programs in responsible areas.
  • Monitors guest satisfaction during conduct of Table Games.
  • Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
  • Directly supervise operation and conduct of assigned table games.
  • Accurately rates player action in Table Management System.
  • Accurately verifies payoffs of wagers.
  • Tracks game bankroll and win / loss of responsible games.
  • Responsible for training, supervision and conduct of dealers.
  • Responsible for safety and security of gaming equipment and company assets.
  • Evaluates probationary employees and Dealers job performance.
  • Initiates request for performance documentation.
  • Ensures compliance with Federal and State gaming regulations.
  • Supports company objectives, procedures and internal controls.
  • Implements and reports violations of company EEO policy.
  • Responsible for accuracy of documentation and paperwork.
  • May act as a Floor Manager
Working Conditions
  • Mostly indoors and generally climate-controlled environment, occasionally outdoors
  • Noise, smoke, and odors
  • Working with others and independently
Hiring Bonus

Table Game Supervisors with experience, will receive a $3500 hiring bonus, broken out as follows:

  • $500 paid upon start date
  • $1500 90 days of good employment
  • Remaining $1500 paid out at the completion of 1 year service (in good standing)
Target Salary Range: $31.73

Bally's Lincoln Casino Resort: About | LinkedIn

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements
Role requirements
  • Ability to evaluate personnel
  • Excellent Communication Skills
  • Strong Management Skills
  • Excellent customer service skills
  • Ability to calculate mathematical solutions
  • Ability to write reports
  • Knowledgeable of casino games rules and regulations for at least 2 major table games
  • Three Years of appropriate Table Games experience
  • Strong table game(s) dealing, supervisory and customer service skills
  • Must be able to work in a loud, smoky environment.
  • Must be able to walk/stand during shift without restriction.
  • Must be able to lift 25 pounds.
  • Reading, writing, mathematics, good vision, speaking, hearing, sitting, walking, standing, use of keyboard, use of telephone, working under time pressure and working rapidly for long periods.
About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.

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