Experienced Table Games Supervisor

Hollywood Casino St. Louis; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Day 1 medical, dental, & vision

Uber benefit for nearby metro stops

Recognition programs with cash rewards

Tuition Reimbursement

University discounts

Diversity Scholarship for Team Member

Job summary

Hollywood Casino St. Louis is seeking a Table Games Supervisor to oversee up to six table games per shift. You will work closely with the Assistant Table Games Shift Manager to drive customer service, optimize expense management, and maximize profitability.

You will model leadership in gaming operations, ensure daily integrity of the section, and guide staff development and training while adhering to company policies and regulatory standards.

Qualifications

• 21 years of age or older.
• Two years progressively more challenging experience in a gaming operations role, table games experience is required.
• Excellent interpersonal skills; ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
• Ability to stand and walk; mobility to move around the pit area and entire property.
• Develop problem solving skills with the ability to exercise independent judgment within established policies.
• Must be able to listen and respond to visual and aural cues.
• Must be able to tolerate areas with second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality.
• Physically mobile with ability to push, pull, carry and lift up to 25 lbs; ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance.

Responsibilities

• Supervises the operation of up to six table games on an assigned shift.
• Works with the Assistant Table Games Shift Manager to implement and oversee strategies for customer service, comping and expense management to maximize profitability.
• Provides visible leadership in gaming operation areas.
• Ensures daily operations in your section maintain integrity and comply with policies.
• Performs related duties; drives staff development and training; monitors results to achieve high-quality service.

Skills

Table games experience

Gaming operations

Interpersonal skills

Decision making under stress

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

What does Hollywood Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

Supervises the operation of up to six table games on an assigned shift.

Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.

Provides visible leadership in gaming operation areas.

Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures.

Performs all other related and compatible duties as assigned.

Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works with Manager to make changes if necessary to achieve end result.

BRING US YOUR BEST.

• Applicant must be 21 years of age or older.
• Two years progressively more challenging experience in a gaming operations role, table games experience is required.
• Must possess excellent interpersonal skills - Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
• Ability to stand and walk, and mobility to move easily around pit area as well as entire property for entire shift.
• Able to develop effective problem solving skills with the ability to exercise independent judgment within established policies.
• Must be able to listen and respond to visual and aural cues.
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Pay rate based on experience.