Experienced Service Technician / Mechanic

Kayser, Inc.; Watertown (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their dynamic team. This role is perfect for those with a strong service background and ASE certification, looking to enhance their skills in a supportive environment. The technician will be responsible for diagnosing and repairing various automotive systems while ensuring customer satisfaction. With a commitment to ongoing training and career growth, this company offers a vibrant workplace where employees are valued and encouraged to thrive. Join a trusted name in the automotive industry and make a meaningful impact in the lives of customers.

Benefits

Health, Dental, and Vision Insurance

Generous PTO

Paid Holidays

401k + Match

Career Growth Opportunities

Ongoing Company-Paid Training

Monthly Lunch Catered In

Mentorship Program

Holiday Bonus

Qualifications

• 2+ years of Service Technician experience preferred.
• ASE Certification required for this role.

Responsibilities

• Perform work specified on the repair order efficiently.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor regarding services.

Skills

Service Technician Experience

ASE Certification

Diagnostic Skills

Mechanical Skills

Customer Service Skills

Education

High School Diploma or Equivalent

ASE Certification

Tools

Electronic Diagnostic Equipment

Job description

Job Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certification with at least two years of experience. The day-to-day duties include performing work on specific repair orders and diagnosing necessary repairs.

Benefits:

• Health, Dental, and Vision Insurance
• Generous PTO
• Paid Holidays
• 401k + Match
• Career growth opportunities
• Ongoing company-paid training and potential for financial rewards
• Top Tech program
• Tech Paradise Program (includes reimbursement on work boots; Kayser pays 100% of the uniform charges!)
• Monthly Lunch Catered In
• Mentorship program (master techs are paid a higher rate during mentorship!)
• Holiday bonus paid at the end of the year

Responsibilities:

• Perform work specified on the repair order efficiently and according to dealership standards
• Test-drive vehicles and test components and systems using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor to inform customers of additional required services and provide estimates for additional repairs
• Perform repairs under warranty according to manufacturer specifications

Qualifications:

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent; ASE Certification required
• B-level qualifications, including Diagnostic, Electrical, and Engine Repair
• Dexterity with steady hands, excellent hand-eye coordination
• Mechanical and troubleshooting skills with ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude and eagerness to improve
• Ability to work in a dynamic environment
• Team player capable of effective collaboration
• Ability to learn new technology, repair, and service procedures and specifications
• Valid driver's license and clean driving record

About Us: Customers are our focus. Employee involvement is our way of life. Integrity is paramount! Kayser has been selling and servicing cars since 1925, now representing Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford, and Lincoln across seven Wisconsin locations: Sauk Prairie, Pulaski, Oconto Falls, Watertown, and Madison. We have been trusted in Wisconsin for over 95 years. Come experience it for yourself.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.