Experienced Security System Service Technician (Maine low voltage license)

Johnson Controls; Westbrook (ME); On-site; USD 35,762 - 49,662; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls in Maine is seeking a Commercial Service Technician to diagnose and repair security systems, including burglar alarms, CCTV, card access, and fire alarm equipment. You will work from a remote location setup with tools to service sites and deliver practical solutions to customers.

Requires a High School Diploma, Maine Electrical Low Voltage license, 4–5 years of hands-on install/repair experience with Tyco Integrated Security or comparable products, strong communication, and a

Qualifications

• High School Diploma or equivalent required.
• Maine Electrical Low voltage license required.
• 4-5 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras, Burglar Alarm and Fire Alarm.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver's license.

Responsibilities

• Troubleshoot and service security systems and equipment.
• Repair or replace burglar alarms, fire alarms, CCTV, Card Access, and other security devices.
• Coordinate inspections/installations with police, fire departments, or other authorities.
• Provide quotes and recommendations to improve facility efficiency and resolve issues.
• Upsell and provide solutions to customers at the time of service.

Skills

Excellent communication skills

Electrical/Electronic background

Valid driver's license

Education

High School Diploma or equivalent

Maine Electrical Low voltage license

Some college preferred

NICET II or greater preferred

HIRSCH Certificate

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How You Will Do It

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

Provide quotes to support recommendations and solutions.

Required

What we look for

• High School Diploma or equivalent.
• Maine Electrical Low voltage license
• Minimum 4-5 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras, Burglar Alarm and Fire Alarm.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver's license.

Preferred

• Some college preferred.
• NICET II or greater preferred.
• HIRSCH Certificate

HIRING HOURLY RANGE: $25.96- 36.05 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us