Security Systems Technician 3

Johnson Controls, Inc.; Peoria (IL); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account

Life Insurance

401(k) with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

Job summary

Johnson Controls, Inc. is seeking a Commercial Service Technician in Peoria, IL to troubleshoot and service security systems, including burglar, fire, CCTV, and Card Access. You will coordinate with authorities and provide high-level customer service from a field location.

The role requires HS diploma, relevant certifications, and a valid driver's license, with opportunities for advancement. The position offers paid training, competitive pay, and a benefits package as part of a global leader in

Qualifications

• High School Diploma or equivalent required.
• 3-4 years’ experience installing and inspecting Tyco Integrated Security or comparable product line.
• Experience with Card Access, CCTV/IP cameras.
• Excellent communication skills; electrical/electronic background; valid driver’s license; Hirsch certificate.

Responsibilities

• Troubleshoot, repair and replace burglar alarms, fire alarms, CCTV, and Card Access systems.
• Coordinate inspections and installations with police, fire departments, or other agencies.
• Provide recommendations and solutions to ensure facility runs efficiently, including upsell opportunities.
• Provide quotes to support recommendations and solutions.

Skills

Excellent communication

Electrical/Electronic background

Card Access/CCTV/IP cameras

3-4 years’ field experience

Tyco Integrated Security experience

HIRSCH Certificate

Valid driver's license

Education

High School Diploma or equivalent

Some college

NICET II or greater

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HAS)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

Provide quotes to support recommendations and solutions.

What we look for

Required

• High School Diploma or equivalent.
• Minimum 3-4 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras
• HIRSCH Certificate
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver's license.

Preferred

• Fire alarm experience preferred.
• Some college preferred.
• NICET II or greater preferred.

HIRING HOURLY RANGE: $24 - $32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your

background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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