Experienced Leasing Manager

JWilliams Staffing; San Mateo (CA); On-site; USD 47,000 - 50,000; Full time

Job summary

JWilliams Staffing, Inc. seeks a Leasing & Experienced Manager to lead onsite leasing operations in San Mateo County, CA.

You will coach a leasing team, drive occupancy, and ensure a superior resident experience through effective sales and customer service. This role oversees the full leasing process—from inquiries to tours to securing leases—handles credit screenings, and stays current on housing programs including Section 8 and BMR.

Qualifications

• Minimum 2 years of leasing, sales, or customer service experience.
• Strong sales, marketing, and customer service skills.
• Knowledge of rental housing practices and fair housing requirements.

Responsibilities

• Supervise, train, coach, and mentor the leasing team.
• Oversee the full leasing process from inquiries to lease closing.
• Verify and approve rental applications; conduct credit screenings.
• Maintain leasing performance against budgets and management plans.
• Stay informed on housing programs including Section 8 and BMR.

Skills

Leasing

Sales

Customer service

Communication

Education

High School Diploma or GED

Job description

Leasing and Experienced Manager

All Other Roles | CA

Job Position: Leasing and Experienced Manager

Location: San Mateo County, CA 94401
Pay Rate: $34.00 - $36.00 per hour
Bonus: Semi-Annual Performance Bonus (Paid Twice Per Year)
Are you a motivated leasing professional with a passion for leadership, resident experience, and driving occupancy? Our client, a premier multifamily housing company in San Mateo County, is seeking a Leasing & Experience Manager to lead onsite leasing operations, coach and develop leasing professionals, and ensure an exceptional prospect and resident experience.
This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and has a strong background in leasing, sales, and customer service.

What You'll Do

Leadership & Team Development

• Supervise, train, coach, and mentor the leasing team.
• Provide leadership and support to maximize leasing performance and customer satisfaction.
• Assist Leasing Specialists with closing rentals and overcoming objections.
• Ensure leasing team members are following company policies and best practices.

Leasing & Sales Operations

• Oversee the entire leasing process, including phone, email, walk-in, and internet inquiries.
• Schedule appointments, conduct community tours, and secure new leases.
• Maintain leasing performance goals in alignment with property budgets and management plans.
• Verify and approve rental applications and conduct credit screenings.
• Stay informed on rental policies, concessions, affordable housing programs, BMR qualifications, Section 8, and other site-specific programs.
• Ensure accurate collection and recording of rental funds and documentation.

Property Presentation & Resident Experience

• Conduct daily property walks to ensure market-ready units and common areas meet company standards.
• Monitor tour routes and identify opportunities to improve the prospect experience.
• Partner with onsite teams to maintain a welcoming and professional community environment.

Required Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of leasing, sales, or customer service experience.
• Strong sales, marketing, and customer service skills.
• Knowledge of rental housing practices, leasing procedures, and fair housing requirements.
• Excellent communication, organizational, and follow-up skills.

Preferred Qualifications

• Previous supervisory or team lead experience in leasing, sales, or property management.
• Experience with affordable housing programs, BMR qualifications, or Section 8 housing.

JWilliams Staffing, Inc. is an Equal Opportunity Employer (M/F/Disability/Veterans).

Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state, and local laws, including Fair Chance Ordinances. JWilliams Staffing participates in E-Verify and will provide the federal government with Form I-9 information to confirm work authorization. All required federal and state notices are provided electronically via the JWS online portal.

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