Experienced Freight Dispatcher

C&S Wholesale Grocers; Lumberton (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Dispatcher to join their dynamic team. In this pivotal role, you'll coordinate daily operations, ensuring drivers are prepared and informed for their assignments. Your expertise will contribute to a culture of safety and efficiency, as you tackle challenges and streamline communication between drivers and management. This position offers a supportive environment with opportunities for career growth and development. If you're ready to make an impact in a fast-paced setting, this role is perfect for you.

Benefits

Paid training provided

Weekly Pay

Benefits available from day 1 (medical, dental, vision)

PTO and Holiday Pay offered

$100 towards the purchase of safety shoes

Career Progression Opportunities

Tuition Reimbursement

Employee Health & Wellness program

Employee Discounts / Purchasing programs

Employee Assistance Program

Qualifications

• 2-5 years of experience in a high-paced and dynamic environment.
• Dispatching experience is preferred.

Responsibilities

• Dispatch routes and relay information to drivers.
• Ensure compliance with DOT regulations regarding Hours of Service.
• Engage with the driver workforce to create a best-in-class work environment.

Skills

CDL

General computing ability

Knowledge of OSHA and DOT regulations

Bi-Lingual English/Spanish

Ability to multi-task

Interpersonal skills

Communication (written and oral)

Telephone etiquette

Education

High School Diploma - General Studies

Job description

Position OverviewAs a Dispatcher with the C&S Family of Companies, you serve as the primary point of contact for a group of professional drivers (primarily Class A CDL holders). This role is responsible for dispatching loads and ensuring the drivers are set up for success- communicating special instructions for each assignment, assigning the correct equipment, and providing coordination as needed. The dispatcher is tasked with executing the day's workload and informing the correct stakeholders (internal and external) of any deviations from plan. Additionally, this role plays a vital role in creating a culture of safety and in prompt issue resolution- removing obstacles and informing leadership of issues raised / created by drivers or customers.

Job Description

Shift to be determined

Benefits Day 1!

Weekly Pay

Pay Rate: $20/hr

Description

• Review routing and scheduling plan for the shift to ensure all assignments are covered.Dispatch routes and relay information, instruction, and/or messages to drivers. Ensure every driver has what they need to be successful for the day.If loads are uncovered, work with the team to develop a coverage plan, and communicate accordingly.
• Utilize appropriate channels to clearly communicate information pertaining to daily transportation operations. Issues may include, but are not limited to: delivery time / plan adjustments, missing product, hours of service issues, safety incidents, etc.Update customer portal when applicable
• Engage with the driver workforce. Help site leadership create a best in class work environment. Promptly escalate issues to management and offer solutions on how to resolve.
• Responsible for updating the dispatch system to ensure accuracy of information. When a driver returns, complete a debrief process to see how the driver's day went, review paperwork, and make system updates as needed.
• Answer phones in a professional manner- troubleshoot and escalate when necessary.
• Complete daily safety observations ensuring transportation associates are utilizing preferred work practices.
• Ensure drivers are compliant with DOT regulations regarding Hours of Service.
• Travel Required:No

Environment

• Office : Office Temperature (65F to 75F)

Skills

• Specialized Knowledge : CDL, General computing ability, Knowledge of OSHA and DOT regulations, Bi-Lingual English/Spanish (Preferred)
• Special Skills : Ability to multi-task, Interpersonal skills, Communication (written and oral), Telephone etiquette.
• Physical abilities: :
• Other: :

Years Of Experience

• 2-5 : Experience in a high paced and dynamic environment, Dispatching experience is preferred.

We offer:

• Paid training provided

• Weekly Pay

• Benefits available from day 1 (medical, dental, vision,)

• PTO and Holiday Pay offered

• In certain locations C&S offers $100 towards the purchase of safety shoes

• Career Progression Opportunities

• Tuition Reimbursement

• Employee Health & Wellness program

• Employee Discounts / Purchasing programs

• Employee Assistance Program

QualificationsDriver Engagement, High School Diploma - General Studies, Planning & Execution, Transportation Communication, Transportation Safety Shift2nd Shift (United States of America) CompanyC&S Wholesale Services, LLC About Our Company

C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.